Job Summary: We are seeking a Control Desk Assistant to optimize files, streamline processes, enhance customer service, and drive goal achievement. Key Responsibilities: 1. Optimize digital file integration 2. Streamline processes to reduce turnaround times 3. Enhance customer service **Grupo Autofin Mexico**, a Mexican organization and leader in mobility, financial, and tourism solutions, with presence in Mexico and the United States: IS SEEKING: **CONTROL DESK ASSISTANT** Location: **Benito Juárez** **Requirements:** * Completed high school or technical degree. * 1–2 years of experience in similar positions. **Key Duties:** * Optimize digital file integration, ensuring compliance with regulatory and operational requirements from the first contact. * Streamline processes, reducing time between stages. * Enhance customer service by providing timely and professional follow-up on inquiries. * Drive goal achievement through a clear focus on results and operational efficiency. * Support the Contact Center by tracking participants for their entry into the Member Management stage. **We Offer:** * Statutory benefits * Grocery vouchers * Meal vouchers * Savings fund * Positive work environment * 100% IMSS registration **Join our team—apply now** via this platform or send your CV to **WhatsApp 55 16 35 79 53**, and we will contact you. Employment Type: Full-time Salary: $10,000.00–$14,000.00 per month Work Location: On-site