Customer Service Analyst (Logistics Sector)

Description

Job Summary: We are seeking a Customer Service Analyst to track product deliveries, coordinate with traffic and customers, and manage reports and incidents. Key Responsibilities: 1. End-to-end tracking of product delivery and logistics 2. Retail portal management and report generation 3. Coordination with key departments and end customers Customer Service Analyst Completed Bachelor's degree (MANDATORY) Retail portal proficiency Intermediate-level Excel skills Responsibilities: Track product delivery in coordination with the traffic department, clients, and end customers. Monitor product shipments, rejections, and cancellations. Schedule and confirm appointments. Prepare reports, KPIs, and incident logs. Track insurance claims. Offered: Monthly salary of $15,000 gross Statutory and above-statutory benefits AVAILABILITY TO ROTATE SHIFTS. Work location: Tlalnepantla de Baz, State of Mexico. Interested candidates may apply through this platform or call 5 \| 5 \| 3 \| 5 \| 4 \| 9 \| 2 \| 3 \| 7 \| 0 \| Employment type: Full-time Salary: $15,000.00 per month Benefits: * Savings fund * Life insurance * Complimentary uniforms * Grocery vouchers Application question(s): * Do you have availability to rotate shifts? Workplace: On-site employment