




Job Summary: We are seeking a Mobile Banking Executive to provide telephone support to users, identify and resolve transaction discrepancies, and investigate and follow up on payment processes. Key Highlights: 1. Telephone support for users 2. Resolution of transaction discrepancies 3. Payment investigation and follow-up Call Center / Mobile Banking Executive REQUIREMENTS: * Experience with various payment methods * Experience handling mobile banking * Experience in financial operations or payment processing Main Responsibilities * Provide user support via telephone * Identify and resolve transaction discrepancies * Investigate information regarding payment processes * Follow up on rejected or pending payments WE OFFER * Base salary: $15,000 monthly (tax-free) * Monthly food allowance * Fee-based compensation scheme (NOT covered by IMSS) 12 vacation days 15 days of year-end bonus Monday to Friday – Full-time Work location: 5 minutes from Nuevo León Metrobus station. -Requirements- Minimum education: Upper secondary education – General High School Diploma 2 years of experience Age: between 20 and 35 years old Keywords: director, management, government, regency, executive, managing, banking executive, banker, banking, bank officer
