Job Summary: We are seeking a highly execution-oriented, organized, and detail-oriented Community Manager to ensure content strategy excellence and maintain an active community. Key Highlights: 1. Join a growing agency focused on purpose-driven projects. 2. Collaborative and structured work culture. At **SER Digital Media**, we are looking for a Community Manager with a highly execution-oriented, organized, and detail-oriented profile. Your primary mission will be to ensure our clients’ content strategies are deployed with excellence, maintaining an active community and reporting results accurately. If you are someone who values order, follows processes rigorously, and possesses a “clinical eye” for digital details, this role is for you. **Key Responsibilities:** **1. Content Execution and Adaptation** * Writing copy, captions, and Stories text with excellent spelling and grammar. * Executing creative ideas and guidelines already defined by the strategic team. * Adapting texts and formats per platform (Reels, Carousels, Stories, etc.). * Monitoring trends applicable to wellness and health brands. **2. Scheduling and Publishing** * Scheduling content on relevant platforms (Meta Business Suite, Metricool, etc.). * Ensuring timely and accurate publishing according to the editorial calendar. * **Quality Check:** Verifying links, hashtags, and formatting before “sending.” **3. Community Management (Social CRM)** * Daily moderation and response to comments and direct messages. * Maintaining communication aligned with each brand’s tone of voice. * Escalating sensitive situations or strategic questions to the Account Manager. **4. Operational Coordination** * Proactively managing assets with design and editing teams. * Strictly following the workflow defined by Management. * Meeting all deadlines without last-minute exceptions. **5. Analytics and KPIs** * Weekly tracking and measurement of key metrics: Engagement, Reach, Views, Saves, and Shares. * Delivering performance reports to the Account Manager on stipulated dates. **Requirements:** * Prior experience managing digital communities (minimum 1–2 years). * Excellent writing and spelling skills (mandatory). * Strong organizational and time-management abilities. * Residence in **CDMX** (Hybrid model: 80% remote / 20% in-person). **What We Offer:** * Opportunity to join a growing agency focused on purpose-driven projects. * Collaborative and structured work culture. **How to Apply:** If you are results-oriented and operationally strong, please send your **CV and Portfolio** (or examples of accounts managed) to: **Email:** rh@serdigital.media **Subject:** Community Manager Vacancy SDM Employment Type: Full-time Salary: Up to $20,000.00 per month Work Location: Hybrid remote in Coyoacán, CDMX