Job Summary: We are seeking an Operations Supervisor to lead teams, develop marketing strategies, and ensure an exceptional customer experience. Key Highlights: 1. Lead and manage agent teams 2. Develop and execute marketing strategies 3. Train and develop team members **Join our team!** **Position:** Operations Supervisor – Retention / Back Office / Sales **Responsibilities:** * Lead and manage agent teams * Develop and execute marketing strategies to drive operational performance * Set productivity goals and objectives, and monitor progress toward their achievement * Train and develop team members to improve their performance * Collaborate with other departments to ensure an exceptional customer experience **Requirements:** * ***Minimum 2 years of proven experience as an Operations Supervisor managing teams in retention, Back Office, and Sales campaigns*** * Excellent leadership skills and ability to motivate a team. * Strong knowledge of strategic marketing. * Ability to set and achieve sales targets. **Benefits** * Salary: $14,000 plus 10% bonus * Schedule: Monday to Sunday, 3 PM to 11 PM, rotating weekly days off * Statutory benefits * Career development plan * Work location: Availability to rotate between Iztacalco and Toreo sites Are you interested in this vacancy? Apply through this channel or send your digital CV to schedule an interview. Good luck with your application!
Juan García
Indeed · HR
Juan García
Indeed · HR
