Customer Service Executive

Description

Job Summary: We are seeking a proactive and committed Customer Service Executive to provide customer attention and follow-up, schedule management and reporting, and support in messaging processes. Key Highlights: 1. Proactive customer attention and follow-up 2. Telephone training for customers 3. Professional training and development We seek a Customer Service Executive (CSE) with a proactive attitude, excellent communication skills, and commitment to providing customer attention and follow-up. Responsibilities: · Customer service via telephone, WhatsApp, and email. · Follow-up on requests, incidents, and clarifications. · Telephone training for customers. · Schedule management and reporting. · Data validation and support in messaging processes. Requirements: · Bachelor’s degree in Business Administration or related field. · **Minimum 1 year of customer service experience.** · Basic Office software proficiency. · **Good spelling, diction, and courteous demeanor.** We Offer: Competitive salary \+ superior benefits. Professional training and development. Position Type: Full-time Salary: $10,200\.00 per month Benefits: * Major medical expense insurance * Life insurance * Grocery vouchers Work Location: On-site employment