Customer Service

Description

Job Summary: We are seeking a customer service professional capable of tracking orders, monitoring their status, and communicating effectively with customers. Key Highlights: 1. Customer service and order tracking 2. Proactive communication with customers 3. Intermediate Excel proficiency required **Position Required: Customer Service** **Working Hours:** Monday to Friday, 9 AM to 7 PM (including lunch break), and Saturdays from 9 AM to 12 PM (rotating every 5\). Sundays are remote work. **Responsibilities:** * Providing customer service to track their orders. * Tracking requested orders. * Communicating with customers to monitor the packages they requested. * **Intermediate Excel proficiency required** (Pivot tables, filters, formulas, reports) **We Offer:**\- * Gross monthly salary of $10,000 (paid biweekly via BBVA) * Statutory benefits * Subsidized cafeteria at $30 per meal Employment Type: Full-time Salary: Up to $10,000.00 per month Work Location: On-site