Summary: The HR Analyst Data Administrator supports employees with payroll, benefits, and HR issues, requiring a positive, collaborative, and communicative individual with strong problem-solving skills. Highlights: 1. Support employees with HR system updates and inquiries 2. Resolve HR issues and provide guidance on policies 3. Participate in training for continuous skill improvement **Primary Purpose:** The HR Analyst Data Administrator is responsible for assisting employee that require support on payroll, benefits, bonus or other HR issues. Are you positive, collaborative team player with the will to teach, be a great communicator, follow up, and have strong problem\-solving capability? Then this is the role for you! **What You Will Do:** * Identify changes in employee's information that need to be updated in the HR system. This includes changes in personal details, job roles, compensation, and other relevant information. * Requests required documentation from employees for various HR processes. * Submit transactions to finalize updates in records, ensuring that all employee information is accurate and up to date in the HR system * Provide support for all USA and Canada employees and managers, answering inquiries, resolving issues and providing guidance on HR policies and procedures. * Assist in handling voluntary and involuntary terminations, making sure all processes are carried out in accordance with company policy and legal requirements. * Participate in training sessions as needed, continously improving knowledge and skills in HR case management. **What You Will Need:** * Excellent communication skills with good knowledge of written and spoken English to be able to connect with all levels of employees across the organization * Bachelor’s degree or equivalent, preferably in HR, and/or Business * 1\+ years previous experience in a HR Shared Service, Call Centre, Service Environment * Familiarity with HR systems (HRIS) and shared services HR technology * Ability to navigate with proficiency and deliver high\-quality customer service * Ability to handle and maintain confidential \& sensitive data **What you will get:** The salary range established for this position is between **18,000 and 20,000 pesos per month**. The final compensation will be determined based on the candidate’s **professional experience, technical competencies, and specific skill** **Compensación:** * **Sueldo base atractivo** * **Aguinaldo:** 30 días de sueldo base * **Prima vacacional:** 50% * **Vales de despensa:** 12% * **Fondo de ahorro:** 10% (con tope fiscal) **Beneficios adicionales que marcan la diferencia:** * **Seguro de Gastos Médicos Mayores:** Cobertura total para el titular * **Seguro de Vida:** Equivalente a 24 meses de sueldo base * **Seguro Dental:** Conforme a la póliza vigente * **Programa Thrive for Life:** Iniciativa de bienestar integral con cinco pilares: físico, emocional, financiero, social e intelectual * **Licencias especiales:** Días adicionales por maternidad y paternidad, así como días de descanso por matrimonio * **Día de cumpleaños libre:** Un día adicional para celebrar cada año Job Type: Full\-time Pay: $18,000\.00 \- $20,000\.00 per month Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX