Collections Executive

Description

Job Summary: Human Factor is seeking an analytical and negotiation-savvy Collections Executive to manage accounts receivable recovery and strengthen the company's financial health. Key Highlights: 1. Manage and optimize accounts receivable recovery 2. Negotiate payment agreements and alternatives with clients 3. Strengthen the company's financial health **Human Factor is seeking a Collections Executive in Miguel Hidalgo, Mexico City** -------------------------------------------------------------------------------- **Collections Executive** We are looking for a **Collections Executive** with an analytical mindset and strong negotiation skills, responsible for managing and optimizing accounts receivable recovery. This role is critical to strengthening the company's financial health by ensuring timely payments and maintaining solid relationships with our clients. ### **What You'll Do** * **Manage and monitor the accounts receivable portfolio** * **Ensure payment compliance and reduce delinquency rates** * **Negotiate payment agreements and alternatives with clients** * Analyze payment behaviors and trends * Prepare reports and key performance indicators to support decision-making * Implement strategies to improve collections efficiency * Collaborate with internal departments to resolve discrepancies and follow up on cases * Maintain professional, client-oriented communication ### **What We're Looking For** * Minimum 3 years of experience in collections * Experience in portfolio management and client negotiations * Knowledge of accounts receivable and recovery processes * Proficiency in Excel and analytical tools * Experience using collections systems or CRM platforms * Familiarity with collection regulations and best practices * Analytical, organized profile with strong communication skills ### **What We Offer** * Competitive base salary \+ commission structure * Statutory benefits and direct employment with the company * 100% IMSS registration * Major medical expense insurance * Specialist medical consultations at preferential rates * Wellhub membership focused on physical wellness and holistic health * Discounts across various establishments and services * Excellent work environment and fintech culture Work schedule: Monday to Thursday, 9:00 a.m. to 6:00 p.m.; shortened Friday * Location: Lomas de Virreyes, Miguel Hidalgo **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Mid-level **Departmental Function:** Customer Service **Industry:** Financial Services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a10754f4b000041008be5d4\&source\=indeed*