Hybrid Kitchen/Cashier Operator

Description

Job Summary: We are seeking a multifunctional Restaurant Operator to ensure operational efficiency by handling food preparation and customer service with high standards of quality and hygiene. Key Highlights: 1. Multifunctional role: cashier, customer service, and kitchen. 2. No prior experience required; ongoing training. 3. Professional development and medium-term growth. **Job Objective:** Ensure efficient operations by handling both basic food preparation and front-counter customer service while maintaining the franchise's standards of quality, hygiene, and customer care. **Main Responsibilities:** Cashier / Customer Service Area * Greet and assist customers in a courteous and efficient manner. * Take orders at the counter or via digital systems and process payments (cash, credit/debit cards, apps). * Suggest additional items (cross-selling and upselling). * Address customer inquiries regarding menu items, promotions, ingredients, or wait times. * Deliver orders and verify accuracy against the order. * Maintain a clean and organized cashier area. Kitchen / Production Area * Prepare food or beverages according to franchise standards and recipes. * Assemble and package products per specifications. * Keep the kitchen station clean, with supplies properly arranged and in good condition. * Follow food safety protocols (handwashing, temperature control, glove usage, etc.). * Report inventory shortages or supply deficiencies. * Assist with receiving and organizing merchandise. **Desired Skills and Profile:** * Strong interpersonal skills with customers. * Ability to work under pressure and multitask effectively. * Organized and quick to execute tasks. * Good team player. * Responsible and punctual. * No prior experience required (but previous kitchen or cashier experience is a plus). General Requirements: * Flexible availability (including weekends). * Basic cash-handling skills or willingness to undergo training. * Physical ability to stand for extended periods. * Minimum education: secondary school or high school diploma. Performance Indicators (KPIs): * Average service time per customer. * Order accuracy. * Compliance with quality and hygiene standards. * Customer satisfaction ratings. * Cash discrepancies or errors. **We Offer:** * Weekly salary: $2,212 \+ bonuses * Flexible shifts: 10:00 AM\-7:00 PM, 11:00 AM\-8:00 PM, or 12:00 PM\-9:00 PM * Job stability * Positive work environment * Ongoing training * Medium-term growth opportunities * Statutory benefits from day one Employment Type: Full-time Salary: $2,212\.00 per week Benefits: * Flexible schedules * Employee referral program * Complimentary uniforms * Grocery vouchers Work Location: On-site employment