Description
Job Summary:
Claims Analyst with experience in KPI analysis, SLA management, and strong analytical capabilities to identify trends and risks in the automotive sector.
Key Highlights:
1. KPI Analysis and Improvement Generation
2. Strong Analytical Ability and Technical Judgment
3. Communication Skills and Client Management
Auto Claims Analyst
**Key Experience and Profile (Priority Focus):**
* KPI Analysis (frequency, severity, SLA) and Improvement Generation
* Solid experience in SLA management and compliance
* Strong analytical ability to identify trends, risks, and opportunities
* Technical judgment for interpreting conditions and issuing assessments
* Communication and client management skills for sensitive cases
**Requirements:**
* Mechanical Engineering, Automotive Systems Engineering, or related field (mandatory)
* Advanced Excel proficiency (mandatory)
* Experience with Power BI or other data visualization tools
* SQL knowledge (desirable)
**We Offer:**
* Work location in Mexico City.
* Hybrid work arrangement (2 days per week mandatory office attendance).
* Competitive salary and additional benefits.
* Direct employment contract with the company.
* Major Medical Expense Insurance
* Life Insurance
* Grocery Vouchers
Employment Type: Full-time
Salary: $18,000.00 - $25,000.00 per month
Benefits:
* Major Medical Expense Insurance
* Life Insurance
* Grocery Vouchers
Work Location: Hybrid remote in 01090, La Otra Banda, CDMX