Digital Assistant – Branch

Description

**Request ID:** 260970 We are committed to continuing our investment in our employees and helping you further develop your career path at Scotiabank. **DIGITAL ADVISOR** **We Offer:** * Monthly base salary * Meal vouchers * Direct hiring with the Institution * Benefits exceeding legal requirements * 20 vacation days per year * Major Medical Expense Insurance * Life insurance **Responsibilities:** * Greet and assist customers entering the branch, directing them according to the transaction they need to perform, ensuring a service-oriented and welcoming environment within the branch * Expedite transactions and provide proactive advisory support for digital channels—both for customers arriving in person and those waiting in line—thereby accelerating their transactions and proactively guiding them on self-service channel usage * As a member of the branch’s service team, contribute to the branch’s success by achieving agreed-upon goals, delivering high-quality and excellent service to customers through strict adherence to the Bank’s established policies and procedures, and correctly executing all service activities outlined in our Commercial Model **Requirements:** * Bachelor’s degree in Economics or Administration (preferably completed) * One year of customer service experience * Work experience in promotion and sales (preferably in the financial sector) Location(s): Mexico : Mexico City : Cuajimalpa de Morelos Scotiabank is a leading bank in the Americas. Inspired by our corporate purpose—“For Our Future”—we help our customers, their families, and their communities succeed through a comprehensive range of advice, products, and services across personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require any accommodation during the recruitment and selection process (e.g., an accessible interview location, documents in alternative formats, sign language interpretation, or assistive technology), please inform our Recruitment Team. For technical support, click here. Candidates must apply directly online to be considered for this position. We thank all candidates for their interest in this professional opportunity at Scotiabank; however, only those selected for an interview will be contacted. *At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. All employees must comply with the Bank’s policies, standards, codes, and guidelines related to non-discrimination and workplace accommodations.* *"If you require any accessibility-related accommodation during the process, please inform our Talent Attraction Team."* ***Scotiabank is an inclusive employer that respects diversity and does not discriminate in any form.*** ***Scotiabank never requests pregnancy or HIV tests under any circumstances.*** *Thank you for your interest. However, only candidates selected for interviews will be contacted.*