**JOIN ALTO MÉXICO – EMERGENCY TELEPHONE OPERATOR 12x36 DAY OR NIGHT SHIFT** * **Only profiles meeting 100% of the requirements will be considered.** Location: Azcapotzalco, CDMX **(5 minutes from Metro Refinería)** **Who are we?** At **ALTO México**, an international company with over 20 years in the market and presence in Mexico, Chile, Colombia, United States, and Spain, we specialize in **asset protection** and loss reduction due to theft, fraud, and breach of trust. **We are expanding** and looking for committed individuals who want to join our team as **Emergency Telephone Operator – 12x36 Shift**. **Requirements:** * Completed high school. * **Minimum 1 year of verifiable and recent experience in emergency and incident response. MANDATORY.** * **EMPLOYMENT STABILITY IN THE LAST THREE JOBS** * Current and complete personal documentation. * Availability according to the position. 12x36 / DAY OR NIGHT. * NOT FULL-TIME STUDENTS * NOT CURRENTLY EMPLOYED **Main responsibilities:** * Answering emergency phone calls * Preparing and sending reports * Managing calls from stores * Serving as telephone liaison during confirmed incidents * Monitoring sequential activations **Available work schedules:** **YOU CAN ONLY APPLY FOR ONE SHIFT. SHIFT ROTATION IS NOT POSSIBLE.** * **Day shift 12x36 from 8:00 am to 8:00 pm.** * **Night shift 12x36 from 8:00 pm to 8:00 am.** **What do we offer?** * Monthly gross salary $9,328, with **punctual payment** * **Indefinite contract** directly with ALTO México * **Statutory and additional benefits**: IMSS, Christmas bonus, vacations, vacation premium, and profit sharing. * **Life insurance** for your peace of mind and protection * Exclusive discounts at stores and services * **Work equipment and tools** of high quality * **12x36 schedule** (work 12 hours and rest 36\), ideal for balancing your personal and professional life * Excellent working environment and real opportunities for professional development **RECENT EXPERIENCE IN EMERGENCY CALL CENTER IS MANDATORY. DO NOT APPLY IF THIS DOES NOT APPLY TO YOU.** If you meet the requirements and are seeking stability and growth in an international company, **apply through this channel**. Job type: Full-time Salary: $9,328\.00 per month Education: * High school completed (Required) Experience: * Customer service CALL CENTER: 3 years (Required) * CALL CENTER EMERGENCIES AND INCIDENTS: 1 year (Required) License/Certification: * HIGH SCHOOL DIPLOMA (Required) Work location: On-site job