Position Summary: We are seeking a Customer Service Executive for account tracking, providing timely assistance and ensuring continuity of administrative processes. Key Highlights: 1. Account tracking and customer service-focused role. 2. Responsible for handling inquiries and maintaining consistent communication. 3. We seek strong communication skills, service orientation, organization, and timely follow-up. We are looking for a Customer Service Executive oriented toward account tracking, aiming to deliver clear, timely assistance and ensure continuity of our clients' administrative processes. The person in this position will be responsible for tracking payment status, handling billing- and service-related inquiries, and maintaining consistent communication to facilitate service regularization and continuity. Key responsibilities include contacting customers, updating information in internal systems, sending account statements and payment details, supporting billing processes, and generating follow-up reports. We seek someone with strong communication skills, a service-oriented mindset, organizational abilities, and capacity to conduct timely follow-ups across multiple accounts, always maintaining professional and solution-oriented service. **Work Mode:** On-site **Location:** Polanco, Mexico City Salary: $16,000\.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Meal vouchers Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
