Sales Manager

Description

Summary: DYADlaw, P.C. seeks a senior-level Sales Manager to drive predictable, measurable growth across Intake, Sales, and Client Success functions in a mission-driven environment. Highlights: 1. Mission-driven environment passionate about immigrant rights 2. Opportunity to make a real impact and change lives 3. Lead a high-performing sales team with growth opportunities DYADlaw, P.C. is a fast\-growing law firm passionate about helping immigrants achieve their American Dreams – is looking for its next **Dream Team** member! * Are you passionate about immigrant rights? * Do you want to play a role in changing lives? * Are you detail\-oriented and thrive in both independent and team settings? * Do you enjoy making a real impact through meaningful work? * At DYAD, we believe in taking care of our team the way we care for our clients. We offer competitive benefits, growth opportunities, and a mission\-driven environment where your work truly matter We’re looking for problem\-solvers, doers, and difference\-makers. This role is ideal for someone who sees challenges not as obstacles, but as opportunities to grow, refine their craft, and elevate the team around them. At DYADlaw, we reward those who take ownership of their development, embrace feedback, and continuously push themselves toward excellence. Growth here is earned through action, discipline, and results. Come be a dream maker with us! The Sales Manager at DYADlaw, P.C. is a senior\-level revenue leader responsible for driving predictable, measurable growth across the firm’s Intake, Sales (Client Relationship Specialists/Closers), and Client Success functions. This role owns the full sales conversion system — from lead intake to retained client — ensuring operational discipline, consistent coaching, data\-driven decision\-making, and high\-performance standards across the team. The Sales Manager leads a warm inbound sales environment supported by a robust marketing engine. This is a hands\-on, performance\-driven leadership role requiring strong execution, accountability, and strategic oversight. This role is fully accountable for the effectiveness, performance, and continuous improvement of the firm’s sales and intake function. **Compensation:** $60,000 \- $70,000 MX Per Month **Responsibilities:****Sales \& Revenue Ownership** * Own month\-to\-month revenue performance. * Drive 50%\+ consultation\-to\-client conversion across the team. * Maintain disciplined pipeline forecasting and pacing analysis. * Lead daily sales huddles and weekly pipeline reviews. * Step in as backup closer when necessary to model performance standards. * Monitor: * Appointments booked * Show\-up rates * Conversion rates (individual \& team\-wide) * Average case value * Refund rate * Monthly revenue pacing **Coaching \& Performance Management** * Conduct structured weekly 1:1 coaching sessions. * Perform live and recorded call reviews (2–3 hrs/week per rep). * Enforce scripting discipline and objection\-handling standards. * Develop and execute a monthly sales training curriculum. * Implement quarterly Sales Development Plans. * Lead performance improvement plans when needed. * Rebuild urgency, accountability, and ownership culture when performance dips. **Intake \& Client Success Oversight** * Ensure intake booking target of 75%\+ is consistently achieved. * Audit intake scripts and CRM documentation weekly. * Ensure seamless handoff between intake and closers. * Oversee Client Success outbound reactivation and referral efforts. * Set daily/weekly outreach targets and track CRM compliance. **Sales Strategy \& Optimization** * Develop data\-driven revenue growth strategies. * Analyze CRM data (HubSpot), call recordings, and campaign performance. * Identify bottlenecks in booking, show\-ups, and closing. * Align scripts and positioning with marketing messaging. * Support real\-time campaign testing by reporting conversion impact. **Compliance \& Ethical Standards** * Ensure all client communication aligns with legal and ethical requirements. * Partner with the legal team to prevent misrepresentation. * Maintain strong documentation standards in CRM. * Uphold firm standards for professional, client\-centered engagement. **Qualifications:** The following includes the knowledge, skill, and/or ability requirements necessary to perform this position. * Bachelor’s Degree in Business, Sales, Marketing, or related field (or equivalent experience). * Bilingual English/Spanish required. * Minimum 5 years of sales management experience in high\-ticket services (legal, finance, medical, consulting, or similar). * Proven track record leading inbound sales teams to 50%\+ conversion rates. * Experience managing high\-volume call center operations. * Strong understanding of CRM systems (HubSpot preferred), call tracking, and sales analytics. * Demonstrated success in rebuilding underperforming sales teams. * Strong coaching, accountability, and performance management skills. * Data\-driven mindset with disciplined reporting practices. * High\-energy leader with executive presence and ability to “hold the floor.” * Strong ethical judgment and commitment to compliance. * Deep understanding of pipeline management, objection handling, and closing psychology. * Ability to lead with empathy while maintaining clear performance expectations. **About Company** We are a legal services company dedicated to providing personalized legal guidance and support to individuals. Our mission is to protect clients’ rights and interests by offering clear, reliable, and compassionate legal solutions tailored to each person’s unique situation. Our team of experienced legal professionals is committed to delivering ethical, accessible, and client\-focused service, ensuring confidence, trust, and peace of mind throughout every stage of the legal process.