Description
Job Summary:
We are seeking a Front Desk Supervisor to manage daily operations, coordinate room assignments, and resolve guest-related issues.
Key Responsibilities:
1. Supervise daily front desk operations and team shifts.
2. Manage incidents and effectively resolve guest-related issues.
3. Coordinate room assignments and track VIP arrivals.
We are looking for a Front Desk Supervisor for Holiday Inn Express Guadalajara Aeropuerto hotel.
Responsibilities:
* Supervise daily front desk operations and team shifts.
* Coordinate room assignments and track VIP arrivals.
* Manage incidents and effectively resolve guest-related issues.
* Verify payments, guarantees, deposits, and front desk financial processes.
* Coordinate task distribution and operational coverage for the team.
* Supervise the professional appearance and image of the front desk team.
* Ensure compliance with internal policies and operational protocols.
We Offer
Benefits exceeding statutory requirements, including:
* Savings fund
* Grocery vouchers
* Free cafeteria
* Free uniforms
* Life insurance
Interested candidates may apply through this channel or send their CV to Cynthia.rios@hotelesotima.com
Salary: $16,000.00 per month
Work Location: On-site employment