Receptionist / Administrative Assistant

Description

**Requirements:** * Bachelor's degree or technical degree in Administration, either as a student intern or graduate * ERP proficiency: 50%, Office proficiency: 90% * Prior experience in reception and administrative functions * Minimum two years of experience in a similar position, including Office software proficiency * Strong oral and written communication skills, orderliness and attention to detail, organizational ability, proactivity, initiative, teamwork, courteous demeanor, order and cleanliness, and adherence to instructions. **MAIN RESPONSIBILITIES:** Reception: * ● Answer the intercom at the main entrance. Receive and assist customers, suppliers, and visitors, and notify the appropriate staff. * ● Answer calls from the switchboard and transfer them to the designated person when necessary. * ● Route customer calls to the corresponding sales representative based on region; otherwise, connect them with the Sales Manager. If neither is available, collect customer information and share it immediately with the sales representative via WhatsApp. * Shipping: * ● Provide shipping quotations required by sales staff or the service department. * ● Arrange package shipments via Estafeta or other providers as needed. Prepare shipping labels and affix them to packages. * ● Track shipments from pickup through delivery to the customer, and record and associate shipping labels with Service Orders in the SAI system. * ● Review and validate Estafeta’s monthly invoice and request payment from the National Purchasing Department. * ● Generate monthly shipping reports * Transfers * ● Prepare Waybills for transfers outside the Guadalajara Metropolitan Area, using either company-owned vehicles or authorized employee vehicles. **Salary: $12,000 gross monthly plus statutory benefits** **Working Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.** Salary: $11,000.00 \- $12,000.00 per month Work Location: On-site employment