Customer Support Assistant - Guadalajara

Description

Job Summary: We are seeking a passionate Customer Support Assistant who excels in service delivery and possesses strong communication skills to build solid relationships and provide personalized solutions. Key Highlights: 1. Be part of a dynamic and growing team. 2. Take center stage in your development within an environment full of opportunities. 3. Build the future of mobility with us. DESCRIPTION At **Localiza\&Co**, our goal is to build a team of people passionate about customer service and deliver the best possible service through fast, reliable, and customer-need-aligned solutions. As a **Customer Support Assistant**, you will be responsible for engaging new customers to offer Localiza’s services, contributing to exceptional service delivery and building strong relationships by providing customized solutions for each of our customers. You will accompany customers throughout their airport reservation process and acquire new customers for car rental bookings. We seek talent like yours—someone with strong communication skills capable of inspiring confidence in our potential customers and maintaining long-term relationships. If you have experience in customer service and sales, and are interested in joining a dynamic and growing team, we want to hear from you! **Main Responsibilities:** * Conduct new car rental reservations with cold-acquired customers. * Assist customers from arrival through boarding the shuttle. * Generate new business by identifying opportunities with new customers and converting them into new reservations. Maximize customer satisfaction by directing post-sale inquiries to the responsible departments. * **What We Offer:** * Gross salary of 13,515\.84 * Attendance bonus of 1,544\.67 * Benefits exceeding statutory requirements * Additional vacation days and year-end bonus (aguinaldo) * Grocery vouchers: 2,000 monthly * Uniforms * Take center stage in your development within an environment full of opportunities, learning, and growth Experience it yourself—and help build the future of mobility with us! REQUIREMENTS ### **Minimum Requirements** * Minimum 1 year of face-to-face sales experience. * Completed high school education. * Conversational English preferred. * Availability to work rotating shifts. * Proactivity and communication skills. * Interpersonal skills. * Sense of urgency. * Focused attention and organizational skills. * Excellent personal presentation