**Requirements:** * Bachelor’s degree in Business Administration or Industrial Engineering * Good personal presentation * Immediate availability **Technical competencies:** * MICROSOFT OFFICE, WORD, EXCEL AND POWERPOINT * GOOD SPELLING AND WRITING SKILLS, CREATIVE * ABILITY TO READ AND INTERPRET DESCRIPTIONS * STRESS AND PRESSURE TOLERANCE **Skills:** * CREATIVITY AND INNOVATION * KNOWLEDGE OF DIGITAL PLATFORMS * RESPONSIBILITY AND COMMITMENT * ORGANIZATION AND ATTENTION TO DETAIL **Activities to be performed:** * CONDUCT CONTINUOUS ANALYSIS AND DIAGNOSTICS OF VARIOUS ORGANIZATIONAL PROCESSES, BOTH AT INTERNAL LEVEL AND ACROSS THE COMPANY’S BUSINESS AREAS, WITH THE PURPOSE OF PROPOSING POSSIBLE IMPROVEMENTS WHILE ENSURING CONTINUOUS SERVICE IMPROVEMENT FOR CUSTOMERS * DESIGN AND MONITOR, TOGETHER WITH PROCESS OWNERS, THE IMPLEMENTATION OF APPROVED IMPROVEMENTS TO GATHER FEEDBACK AND ENSURE FUNCTIONALITY * DEVELOP, MAINTAIN UP-TO-DATE, AND PROPERLY DOCUMENT ORGANIZATIONAL PROCEDURES OR MANUALS * CREATE, UPDATE, AND PARTICIPATE IN TESTING CONTINGENCY PLANS TO ENSURE CONTINUOUS OPERATIONS IN THE COMPANY’S SERVICE AREAS * SUBMIT PERIODIC REPORTS TO HUMAN CAPITAL MANAGEMENT ON THE RESULTS OF YOUR MANAGEMENT **We offer:** * $12,516 monthly net pay * Biweekly payment * $900 monthly food vouchers * Uniforms * Training * Statutory benefits **Work schedule and days:** * Monday to Friday * 9:00 am to 6:00 pm * Weekends off **Work location:** * Av. La Paz, Colonia Americana Job type: Full-time Salary: Starting at $13,416.00 per month Benefits: * Free uniforms * Grocery vouchers Education: * Completed bachelor’s degree (Preferred) Workplace: On-site employment