A major company is seeking a Service Assistant for its Guadalajara branch: **SERVICE ASSISTANT** ***Requirements:*** * Academic level: high school diploma or higher. * Must be of legal age. * Must be willing to work in the Ladrón de Guevara neighborhood. * Basic English proficiency preferred. * Proficiency in Microsoft Office, calendar management, and experience using a customer tracking system (e.g., a CRM or ERP). * Experience in calendar management, appointment follow-up, customer service, and administrative tasks as described in this posting. ***Responsibilities:*** * Schedule customer appointments for maintenance services. * Manage engineers’ calendars. * Request travel allowances for off-site services. * Prepare reports for customers and immediate supervisor. * Process service payments. * Monitor and follow up on billing. * Report staffing incidents within the department for payroll processing. * Report general activities and incidents to direct supervisor and branch management. ***Required Competencies:*** * Time management. * Assertive communication. * Customer service orientation. * Timely follow-up. * Teamwork. * Problem-solving skills. ***Offered:*** * Monthly salary of $14,000 MXN. * Statutory benefits. * Grocery vouchers. * Training opportunities. * Work schedule: Monday through Friday; weekends (Saturday and Sunday) off. * Location: Ladrón de Guevara neighborhood, a few blocks from Casa Bariachi. ***Important Notes:*** * Initial interviews will be conducted via a phone number from Monterrey. * The first interview (with Human Resources) will be remote; the subsequent interview will be in-person at the Guadalajara office. * The workplace is located in the Ladrón de Guevara neighborhood, a few blocks from Casa Bariachi. * Immediate availability is required. Apply through this channel with an updated CV. Job Type: Full-time, Indefinite-term position Salary: $14,000.00 MXN per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone * Grocery vouchers Application Questions: * Is the office location accessible to you? * Is the offered salary acceptable to you? * Do you have experience performing tasks such as those outlined in this posting? * Are you available to start immediately? Work Location: On-site employment