Description
Position Summary:
We are seeking a professional to provide administrative and operational support to the sales team, managing clients and opportunities to achieve sales targets.
Key Highlights:
1. Collaborative, open, and innovative work environment
2. We value continuous learning and professional growth
3. Focus on scaling impact in digital transformation
At **Wolk LAB**, our young, dynamic, and highly certified team fosters a collaborative, open, and innovative work environment. At Wolk LAB, we value continuous learning and professional growth, building a forward-looking vision focused on scaling our impact as strategic partners in our clients’ digital transformation.
**Objective:**
Provide administrative and operational support to the sales team, ensuring proper client management, opportunity tracking, and process compliance to contribute to achieving sales targets.
**Requirements:**
Prior experience in:
* Sales (inside sales, telemarketing)
* Customer service
* Administrative/commercial areas
Education:
* Bachelor’s degree in Business Administration, Marketing,
* Business or related field (completed or in progress)
**Technical Skills:**
* CRM: Salesforce, HubSpot, or similar
* Excel / Google Sheets (intermediate level)
* Basic data reporting and analysis
* Commercial processes (pipeline, tracking,
* quotations)
* Preferred: certifications (Microsoft)
**Competencies:**
* Effective communication
* Proactivity
* Customer orientation
* Organization and attention to detail
* Time management
* Teamwork
* Adaptability
**Responsibilities:**
* Tracking commercial opportunities
* CRM updating and management
* Tracking quotations, orders, and contracts
* Scheduling coordination and meeting arrangements
* Basic customer support
* Generating reports (pipeline, metrics)
* Supporting commercial presentations
* Post-sales follow-up
* Cross-departmental coordination (marketing, operations, finance)
**Compensation and Benefits:**
* Statutory benefits
* Enhanced benefits:
* Major Medical Expense Insurance (after 1 year of service)
* Floating Days
* Additional vacation days beyond statutory requirements
* Year-end bonus: 20 days \+ 2 additional days per year of service (up to 30 days)
* Personal travel assistance
* Certifications covered per internal policy
* Hybrid work model (Remote work: Wednesdays and Fridays)
* Quarterly bonuses
* Complimentary beverages and snacks
**Work Schedule:**
Monday to Friday, 9:00 a.m. to 6:00 p.m. (Remote work on Wednesdays and Fridays)
**Location:**
Zapopan, Jal.
Employment Type: Full-time
Salary: $10,000\.00 per month
Benefits:
* Salary increases
* Complimentary beverages
* Option for indefinite-term contract
* Major Medical Expense Insurance
* Life insurance
* Company-provided mobile phone
* Additional vacation days or paid leave
Workplace: Hybrid remote in 45037, Arcos de Guadalupe, Jal.