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This role is ideal for someone who values structure, cares about doing things the *right way*, and delivers exceptional client care.\n\n**Core Responsibilities**\n\n* **CRM management:** data hygiene, tagging, pipeline updates, exports/imports.\n* **Documents \\& EZMax / contract management:** templates, accuracy checks, updates.\n* **Google Drive organization:** structure, naming, permissions.\n* **Email \\& calendar management:** scheduling, confirmations, follow\\-ups, reminders.\n* **Transaction coordination:** collecting documents, tracking deadlines, liaising with clients/partners.\n* **Client follow\\-ups \\& outreach:** calls, emails, SMS using scripts.\n* **Process documentation:** maintain SOPs, weekly reports, logs, and checklists.\n\n**Requirements**\n\n* **Fluent in English and French** (spoken \\+ written).\n* Experience with CRMs (Lofty, Airtable, HeyGen, or similar).\n* Strong skills with **Google Workspace** (Drive, Docs, Sheets, Calendar).\n* Transaction coordination experience (real estate is a strong plus).\n* Excellent communication skills and strong documentation habits.\n* High integrity and confidentiality.\n* Capable of following established SOPs with precision and consistency.\n\n**Work Schedule**\n\n* **Mandatory availability on Saturdays**\n* **1 PM to 6 PM — Canada time (EST)**\n* Additional weekly hours may be discussed depending on workflow.\n\n**Start Date**\n\n* Position begins **after a one\\-week training period** to learn our systems, standards, and processes.\n\n**What We Offer**\n\n* Competitive compensation , **please include your expected salary and bonus expectations** in your application.\n* Clear SOPs, training, and continuous support.\n* Opportunity to grow internally for **remarkable, high\\-performing team members**.\n* Work with an international, fast\\-growing operations team.\n* Ability to own systems and help shape optimized processes.\n\nJob Types: Full\\-time, Part\\-time, Contract, Commission, Permanent","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765451008000","seoName":"admin-executive-assistant-crm-transactions-operations-english","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chapala/cate-import-export-customs/admin-executive-assistant-crm-transactions-operations-english-6469772912640212/","localIds":"44","cateId":null,"tid":null,"logParams":{"tid":"a2228c55-3563-4b85-83c0-83dcf3a1b924","sid":"08da8f78-3109-44e3-ba7d-d3de646e0cb2"},"attrParams":{"summary":null,"highLight":["Bilingual Admin/Executive Assistant role","CRM and Google Workspace expertise","Mandatory Saturday availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guadalajara,Jalisco","unit":null}]},"addDate":1765451008800,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Av Moctezuma 334, Jardines del Sol, 45050 Zapopan, Jal., Mexico","infoId":"6469503590822612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Operations Executive","content":"**Operational Profile: Senior Operations Executive**\n\n**Department: Operations**\n\n**Employment Type: Full-Time**\n\n**Position Objective: Coordinate, monitor, and execute assigned logistics operations, ensuring on-time delivery, cost efficiency, and service levels committed to customers and suppliers.**\n\n**Position Description: Responsible for coordinating communication with international agents, carriers, customs brokers, customers, and other suppliers involved in the logistics process; 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This role focuses on generating reports, supporting issue resolution, and contributing to the efficiency and reliability of the transportation network.\n\n**ESSENTIAL DUTIES AND RESPONSIBILITIES**\n\n* Support the tracking of carrier performance indicators.\n* Prepare and assist in the presentation of reports and performance metrics for internal areas.\n* Follow up on operational incidents such as missed appointments, delays, and claims.\n* Validate and monitor billing, identifying, and correcting discrepancies.\n* Assist in rate and terms of negotiations with carriers.\n* Coordinate with internal areas (Operations, Finance) to optimize transportation processes.\n* Maintain and update carrier databases and documentation.\n* Contribute ideas and proposals for continuous improvement initiatives in transportation processes.\n\n**QUALIFICATIONS**\n\n* Bachelor’s degree in Logistics, International Trade, Business Administration, or a related field.\n* 0 to 2 years of experience in transportation, logistics, or supply chain (internship or trainee experience accepted)\n* Basic knowledge of transportation operations (LTL, FTL, drayage)\n* Intermediate Excel skills\n* Intermediate English level\n\nTipo de puesto: Tiempo completo\n\nLugar de trabajo: Empleo remoto","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765429966000","seoName":"analyst-carrier-management-gdl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chapala/cate-import-export-customs/analyst-carrier-management-gdl-6469503571392312/","localIds":"44","cateId":null,"tid":null,"logParams":{"tid":"39c5e2b7-dc22-479e-98ff-b0a3a99dc1f3","sid":"08da8f78-3109-44e3-ba7d-d3de646e0cb2"},"attrParams":{"summary":null,"highLight":["Monitor carrier performance","Generate reports and metrics","Optimize transportation processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guadalajara,Jalisco","unit":null}]},"addDate":1765429966514,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"C. Jalisco 9A, Potrero Nuevo, 45680 El Salto, Jal., Mexico","infoId":"6468907692147512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customs Clerk","content":"RADAR Customs & Logistics is the fastest-growing customs agency in the country, offering Professional Growth, Continuous Learning, and an Excellent Work Environment to all our Employees.\n\n\n\nWe have defined strategic actions that guide our work toward achieving our 2022 and 2023 commitments, fulfilling them with the support of all our Employees. Our team’s commitment makes us the strongest and fastest-growing customs agency in the country; therefore, we constantly seek new talent.\n\n\n\nREQUIREMENTS:\n\n\nMinimum experience: 6 months to 1 year\n\n\nEducation: High school diploma, undergraduate degree, or incomplete bachelor’s degree\n\n\nCOMPETENCIES:\n\n\nTeamwork\n\n\nCustomer orientation\n\n\nAdaptability\n\n\nCommunication\n\n\nFUNCTIONS:\n\n\nKnowledge of and preparation of customs entry documents (pedimentos)\n\n\nPrinting documents sent by account executives for customs clearance\n\n\nRequesting goods from the warehouse\n\n\nPresenting goods at the automated selection module\n\n\nPerforming preliminary procedures (previos)\n\n\nKnowledge of red-channel procedures\n\n\nCustoms recognition\n\n\nWE OFFER:\n\n\n* Competitive salary\n\n\n* Payroll employment from day one\n\n\n* Benefits exceeding legal requirements\n\n\n* Savings fund\n\n\n* Food vouchers\n\n\n* Year-end bonus exceeding legal requirements\n\n\n* Profit-sharing (PTU)\n\n\n* Ongoing training and job stability\n\n\n* Excellent work environment\n\n\n* Performance bonus\n\n\n* Overtime pay\n\n\nIf you meet the requirements and your goal is to learn, grow, and build a successful career, we invite you to submit your application through this channel.\n\n\nAt RADAR, we are a company where diversity, inclusion, and equal opportunity prevail—regardless of employees’ origin or personal circumstances. These values are our top priority. We value diversity because it makes us stronger.\n\n\nJoin us and experience RADAR.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765383413000","seoName":"applicant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chapala/cate-import-export-customs/applicant-6468907692147512/","localIds":"64","cateId":null,"tid":null,"logParams":{"tid":"f11dd589-9d5c-465b-bfb7-f659c22b794f","sid":"08da8f78-3109-44e3-ba7d-d3de646e0cb2"},"attrParams":{"summary":null,"highLight":["Competitive salary","Performance bonus","Excellent work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"El Salto,Jalisco","unit":null}]},"addDate":1765383413449,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"C. Jalisco 9A, Potrero Nuevo, 45680 El Salto, Jal., Mexico","infoId":"6468867453824112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Accounting Supervisor","content":"*This job posting originates from the Talenteca.com job board*\n\n### **Job Opening at Maseficiencia in El Salto, Jalisco**\n\n\n\nFor this position, we seek a candidate with:\n\n \n\nA Bachelor’s degree in Public Accounting (preferably certified), with a minimum of 4 years’ experience in a similar role within large-scale manufacturing companies or corporate groups, performing general accounting, tax-related duties, and coordination/supervision of the accounting department. Intermediate-to-advanced spoken and written English is mandatory. In addition, candidates must possess solid knowledge of general accounting, tax filings (Income Tax [ISR], Value Added Tax [IVA], Taxpayer Information Return [DIOT]), tax regulations, and financial statement preparation. Regarding software, proficiency in SAP and Microsoft Office—particularly intermediate-to-advanced Excel for data entry, filtering, and pivot tables—is highly desirable.\n\n \n\nKey responsibilities for this position:\n\n **Accounting Control and Analysis**\n\n \n\nReview and approve journal entries and reconciliations prior to monthly closing.\n\n \n\nMonitor critical accounts and identify errors or inconsistencies.\n\n \n\nAnalyze financial results and prepare managerial reports.\n\n **Tax and Regulatory Compliance**\n\n \n\nEnsure accounting practices comply with local and international accounting standards (IFRS).\n\n \n\nSupervise accurate preparation of tax returns and fulfillment of obligations before Mexico’s Tax Administration Service (SAT).\n\n \n\nReview electronic invoices (CFDIs), tax documentation, and supporting accounting records.\n\n **Process Optimization**\n\n \n\nIdentify and propose improvements to accounting and tax processes.\n\n \n\nImplement internal controls and standardized procedures to mitigate risks.\n\n \n\nAutomate accounting tasks using ERP systems or digital tools.\n\n **Financial Closing and Reporting**\n\n \n\nCoordinate monthly, quarterly, and annual closings for the company or business unit.\n\n \n\nPrepare reliable financial statements for senior management or corporate headquarters.\n\n \n\nSupport internal and external audits.\n\n **Interdepartmental Coordination**\n\n \n\nCollaborate with Finance, Treasury, Payroll, Procurement, and other departments to ensure accurate recordkeeping.\n\n \n\nAlign accounting and tax policies with the company’s or group’s strategic objectives.\n\n \n\nWorking hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. *Flexibility in working hours may be required depending on operational needs. The base salary is MXN $35,000 gross per month, with potential to reach up to MXN $40,000 gross per month based on experience. 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Freight Forwarder","content":"An international logistics company / freight forwarder is seeking an Air Operations Executive for import and export activities.\n\n**REQUIREMENTS:**\n\n* Education: Bachelor’s degree in International Relations, International Trade, Customs Sciences and Foreign Trade, or Commercial Relations.\n* Experience: At least 2 years in freight forwarding.\n* Language: Intermediate to Advanced English.\n* Ability to work under pressure, teamwork skills, proactive attitude, and positive demeanor.\n\n**RESPONSIBILITIES:**\n\n* Coordinate and monitor import and export operations.\n* Ensure compliance with customs regulations and proper application of Incoterms.\n* Liaise with suppliers to coordinate carriers and customs brokers.\n* Keep clients informed about the status and progress of each operation.\n* Timely and accurate updating of the company’s internal system.\n\n**OFFERED:**\n\n* Salary commensurate with qualifications.\n* Statutory benefits.\n* Restaurant vouchers and grocery vouchers.\n* Direct employment by the company.\n\nEmployment type: Full-time, indefinite term.\n\nSalary: $10,000.00 – $15,000.00 per month.\n\nBenefits:\n\n* Free uniforms.\n* Grocery vouchers.\n* Restaurant vouchers.\n\nExperience:\n\n* Freight forwarding: 1 year (Mandatory).\n\nWork location: On-site employment.","price":"MXN 10,000-15,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765352107000","seoName":"air-operations-executive-forwarder","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chapala/cate-import-export-customs/air-operations-executive-forwarder-6468506978125012/","localIds":"44","cateId":null,"tid":null,"logParams":{"tid":"f19ad6b6-de81-4e3b-9cf8-baf3cfa92f62","sid":"08da8f78-3109-44e3-ba7d-d3de646e0cb2"},"attrParams":{"summary":null,"highLight":["Coordinate air operations","Manage customs compliance","Work with suppliers and clients","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guadalajara,Jalisco","unit":null}]},"addDate":1765352107665,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Jalisco, Mexico","infoId":"6468506964941112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Freight Forwarding Operations Executive","content":"Mexproud Shipping is an international logistics and transportation company with 27 years of industry experience, specializing in providing comprehensive global freight forwarding solutions.\n\n**What you need to join our team:**\n\n* Bachelor’s degree in International Trade, Business Administration, International Relations, or related field.\n* Advanced English proficiency.\n* Experience: minimum 2 years in operations—maritime, air, and land freight.\n\n**Required knowledge:**\n\n* Export processes for maritime, air, and land freight (FCL, LCL)\n* Knowledge of Incoterms\n* Processes and coordination with shipping lines\n* Customs clearance procedures\n\n**Your responsibilities will include:**\n\n* Timely tracking of shipments from origin to final delivery (maritime, air, and land—imports and exports)\n* Preparation, tracking, control, and management of reports\n* Use of enterprise resource planning (ERP) systems\n* Customer service for external and internal clients, as well as suppliers\n* Review of shipment documents (Bills of Lading, invoices, packing lists,\n* Certificates of origin, etc.)\n* Communication with origin agents (fluent spoken and written English required)\n* Administrative coordination\n\n**We offer:**\n\n* Competitive base salary commensurate with experience and qualifications.\n* Statutory and enhanced benefits: food vouchers, savings fund, dental insurance, vision insurance, accident insurance, life insurance, discounts at various establishments.\n* Opportunities for professional growth.\n\n**Working hours:** Monday to Thursday, 08:00–17:00 hrs; Friday, 08:00–14:30 hrs.\n\nApply now!\n\nAt **MEXPROUD SHIPPING**, we maintain a steadfast commitment to inclusion and actively promote gender, functional, sexual, and ethnic-racial diversity. Moreover, we are committed to the personal and professional development of all our employees, supporting their career advancement under equal conditions.\n\nEmployment type: Full-time\n\nSalary: $18,000.00 – $22,000.00 per month\n\nBenefits:\n\n* Savings fund\n* Discounts and preferential pricing\n* Option for indefinite-term contract\n* Vision insurance\n* Dental insurance\n* Life insurance\n* Food vouchers\n\nApplication questions:\n\n* What was your most recent/current salary? 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Pedro Parra Centeno 44, 45640 Tlajomulco de Zúñiga, Jal., Mexico","infoId":"6466430057267512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Import and Export Analyst","content":"**Requirements:**\n\n\nEducation: Completed bachelor’s degree (candidate or graduate) in International Trade, International Relations, Customs Logistics, or Port Management (Mandatory)\n\n\nCompleted military service and internships\n\n\nAge: 22 to 30 years old\n\n\nExperience: No experience required\n\n\nAvailability to work full-time \n\n\n\n \n\n**Responsibilities:**\n\n\nPreparation of customs declarations\n\n\nQuotations\n\n\nReview of tariff classifications\n\n\nGeneral administrative tasks \n\n\n\n \n\n**We offer:**\n\n\nGross monthly salary: $10,000 MXN\n\n\nAfter 6 months: $10,500 MXN gross\n\n\nStatutory benefits (12 vacation days, 25% vacation premium, 15-day Christmas bonus, social security coverage from day one)\n\n\nWorking hours: Monday to Friday, 8:30 AM to 6:30 PM; rotating Saturday shifts\n\n\nCareer development opportunities\n\n\nPunctuality and attendance bonuses (500 MXN each)\n\n\nLocation: 45679 Tlajomulco\n\n\nInterested candidates please contact **Lic. Karen Rodríguez at 8677290755\\.**","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765189848000","seoName":"Analista+de+importaci%C3%B3n+y+exportaci%C3%B3n","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-chapala/cate-import-export-customs/analista%2Bde%2Bimportaci%25c3%25b3n%2By%2Bexportaci%25c3%25b3n-6466430057267512/","localIds":"13","cateId":null,"tid":null,"logParams":{"tid":"7944eda6-6d8e-49cc-83e7-1a2b06a9bcfb","sid":"08da8f78-3109-44e3-ba7d-d3de646e0cb2"},"attrParams":{"summary":null,"highLight":["Import and export analyst role","Bachelor's degree required","No experience needed","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tlajomulco de Zúñiga,Jalisco","unit":null}]},"addDate":1765189848223,"categoryName":"Import/Export & Customs","postCode":null,"secondCateCode":"mfg-transport-logistics","kycTag":null,"isFavorite":false},{"category":"1261,1282,1451","location":"Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico","infoId":"6463150931289712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AJC International: Documentation Specialist","content":"AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables, and fruits around the globe. Our business and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities speaking more than 36 languages. For more than 45 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at www.ajcfood.com\n\n **Position Summary:**\n\n\n\nWe are looking for a detail\\-oriented recent college graduate interested in starting a career in logistics to join our Operations team in San Juan, Puerto Rico, in the role of **Documentation Specialist**. The **Documentation Specialist** will be responsible for the preparation, distribution, and maintenance of all export documents for various geographical regions. The Documentation Specialist will respond to customer inquiries, verify and distribute invoices, prepare and distribute documents, record and trace all pertinent documents for upcoming shipments.\n\n **Scope of Responsibility:**\n\n\n* Export Documentation including ocean bills of lading, invoice, etc.,\n* Invoice preparation\n* Ensure the on\\-time delivery of customer’s documents\n* Process approval of bills of lading\n* Customer follow\\-up\n* Provide data for client services as needed\n* Work with credit on release of documents to a customer or bank\n\n\n**Essential Skills:**\n\n\n* Natural ability to work in a fast\\-paced environment, learn quickly, prioritize, and multi\\-task.\n* Effective organization, time management, and attention to detail\n* High energy, enthusiasm, and a strong sense of urgency.\n\n \n\n\n**Education \\& Experience:**\n\n\n* Bachelor’s Degree required. Recent graduates encouraged to apply.\n* Import/export documentation, transportation, or customer service experience is a plus.\n* Intermediate to advanced knowledge of Microsoft office (Word, Excel, Outlook, PowerPoint)\n\n \n\n\n\n**Language Requirements:**\n\n\n* Candidates must be able to speak, read, and write English fluently. 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This role involves assessing risks associated with Plexus customs operations, implementing compliance procedures and work instructions, and providing guidance to internal teams. To ensure the correct compliance with customs and tax regulations in import and/or export operations through the technical review (vetting/audit) of documents and the accurate determination of the customs value (Declaration of Value / Value Manifestation). \n\nThe analyst will also play a key role in optimizing processes and supporting audits to ensure compliance with trade regulations.\n\n**Key Job Accountabilities.**\n\n* Prepare, review, and update the Value Manifestation for each import operation, ensuring the correct determination of the merchandise's customs value.\n* Conduct a comprehensive review (VETTING/GLOSA) of import and/or export customs entries (PEDIMENTOS), verifying the correct application of the Customs Law, its Regulations, the General Rules of Foreign Trade, and other applicable provisions.\n* Verify accurate calculation of duties and taxes (IGI, VAT, DTA, etc.), the application of non\\-tariff regulations and restrictions (RRNA), and compliance with import/export permits and countervailing duties.\n* Timely identify, document, and report any incidents or errors detected in the customs documents.\n* Collect and safeguard the supporting documentation for the Value Manifestation (commercial invoices, COVE, Pedimentos, etc.) in accordance with current valid legislation.\n* Stay updated on changes in customs and foreign trade regulations.\n* Provide internal advice on technical aspects, such as the Value Manifestation and/or COVE, DODA or other as applicable.\n* Collaborate in addressing requirements or audits by customs authorities, providing the necessary information and documentary support.\n* Lead process improvement initiatives to enhance efficiency and accuracy in trade operations.\n* Other needs as required by the logistics area.\n\n\nProfessional Education \\& Experience.\n\n* Bachelor’s degree in International Business, Logistics, Supply Chain Management, or related.\n* Minimum of 3\\-5 years of experience in trade compliance, customs audit, or customs documentation areas (preferably at a Customs Brokerage firm).\n* Strong understanding of international trade regulations, General Rules of Commerce, Customs Law, and Pedimentos fulfillment.\n* English, mid level. (At least, proven level B1\\)\n\n**Technical skills.**\n\n\nPractical experience in Customs Entry Vetting (GLOSA), handling and preparation of the Value Manifestation and its annex documentation, solid knowledge of the Customs Law and the legal framework applicable to foreign trade.\n\n\nGoogle workspace usage; familiarity with trade compliance (Annex 24\\) and ERP software, advanced proficiency in trade compliance, specific knowledge of the IMMEX program, AEO SECIIT, and VAT certification.\n\n\nAnalytical skills for risk assessment and knowledge at PROSEC, USMCA and 8th Rule is preferred.\n\n**Soft skills.**\n\n\nStrong attention to detail, excellent organizational skills, strong communication, ability to work in a team environment, problem\\-solving skills, and approach to process improvement.\n\n**Key objectives of the position.**\n\n* Creation of Value Manifestation in time and manner for each import operation.\n* Manage record keeping related to Value Manifestation properly .\n* 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Description**\n--------------------------\n\n \n\nA company specialized in international trade and logistics is seeking a **Customer Service Executive (Customer Care)** to handle post-sale follow-up, ensure customer satisfaction, and strengthen commercial relationships with each assigned account.\n\n \n\nYour mission will be to **ensure the customer has a positive experience after the sale**, resolve issues, and identify new business opportunities.\n\n**Main Responsibilities**\n---------------------------------\n\n* Monitor customer satisfaction after each transaction.\n* Effectively resolve post-sale inquiries or issues.\n* Coordinate with traffic, customs, and sales departments to close cases.\n* Implement satisfaction surveys, loyalty programs, and follow-up procedures.\n* Identify opportunities for repurchase, resale, or referrals.\n* Track key KPIs: **NPS, repurchase rate, and resolution time**.\n* Prepare customer service reports and feedback summaries.\n\n**Requirements**\n--------------\n\n* **Age:** 22 to 35 years old\n* **Education:** Bachelor's degree in International Trade, International Business, or Administration (current student or intern).\n* **Experience:** 1 year in customer service, post-sale support, or commercial follow-up.\n* **Computer skills:** Proficiency in Microsoft Office (70%).\n* **Skills:** Communication, organization, ability to work under pressure, conflict management, proactivity, sociability, and adherence to rules.\n\n**We Offer**\n-------------\n\n* Base salary of **$12,000 to $15,000 net**\n* **Monthly bonus of $5,000**\n* Statutory benefits\n* Christmas bonus\n* Days off on Saturdays and Sundays\n* Professional environment and growth opportunities\n\n **Desired education level:** \n\nHigher education \\- currently enrolled\n\n\n**Desired experience level:** \n\nIntermediate level\n\n\n**Departmental function:** \n\nCustomer service\n\n\n**Industry:** \n\nTransportation, Logistics, Supply 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