Customer Service Executive - Data Entry Clerk

Description

Position Summary: We are seeking a Customer Service Executive to track orders, monitor their status, manage returns, and handle collections. Key Highlights: 1. Customer service and order tracking in a dynamic environment. 2. Comprehensive management of relationships with branches and distributors. 3. Opportunity to apply organizational skills and attention to detail. ***Customer Service Executive and Order Tracking*** ***Location: Near Civil Hospital*** ***Employment Type: Full-time \| Indefinite term*** **Responsibilities:** Track receipt of orders from branches and distributors. Monitor order status on the loading dock. Provide customer support via phone and WhatsApp. Manage merchandise returns. Collect payments for submitted orders. **Requirements:** CRM system proficiency. Intermediate Excel skills. Excellent organizational and administrative control skills. Punctual follow-up and attention to detail. Mandatory customer service experience (minimum 1 year). **We Offer:** Monthly base salary: $10,500 Monthly bonuses of up to $4,000 Statutory benefits. **Working Hours:** Monday to Friday: 8:30 a.m. to 6:00 p.m. Saturday: 8:30 a.m. to 1:30 p.m. If you are an organized individual focused on customer service and punctual follow-up, we are looking for you! Employment Type: Full-time Salary: $10,500.00 per month Benefits: * Life insurance Education: * Completed high school (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: On-site employment