"Involves the completion of administrative tasks and coordination relating to the front\-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office\-based activities. Lead or senior levels of these positions may: * Handle escalated or more complex issues, * Coordinate team activities or those of agency contract staff, * Support supervisor or manager activities, * Support the design, review and implementation of processes and procedure" **General job description:** Under limited supervision performs the following activities: * Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders. * Maintains customs documentation well organized and properly filed. * Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarders as required. * Receives customs releases and maintains adequate control as specified by customs regulations; scans all outgoing A.M. releases, ensuring proper packages are going out and improperly scanned and stickered packages (unreleased from customs) are not sent; and prepares in\-bond transfers. * Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required * Pulls copy of AWBS of overages to ensure adjustments. * May be required to perform other duties as assigned **Minimum Requirements** **Minimum education** * High School degree/Equivalent * Good English Skills **Minimum Experience** * Two (2\) years of previous experience in international freight/cargo customs policies, procedures, rules, and laws preferred. * Knowledge of airport and customs clearance procedures preferred * Forklift handling experience * CRT experience preferred. Minimum Required skills: * Ability to lift 70 lbs. (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment. * Verifiable ability to capture data in different systems such as Office \- Advanced Excel \- and WMS / JDA / eGLS (25/35 WPM), data entry and / or general office skills * Personable and good written and verbal communication skills. Driver's license. General office skills and computer literate. FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.