Level Description Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals. Market Summary Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Impact * Applies practical knowledge of job area typically obtained through advanced education and work experience. * Makes decisions regarding own work methods, occasionally in ambiguous situations. Communication * Interacts largely with internal peers and contacts. Begins to build internal professional network that may cross department/areas. * Influences internal customers within the scope to achieve short term national project objectives. Innovation * Modifies existing methods, techniques and/or processes across job areas. * Problems and issues faced are in general difficult but not complex. Knowledge * Works on assignments of moderate size, scope, diversity, and/or complexity. Performs a variety of assignments, employing diverse methods and skills. * Typically requires a bachelor's degree and 2\-4 years of experience or an equivalent combination of training and experience.