Description
Job Summary:
This role involves managing insurance policy collections and payments, advising clients and account executives, and applying payments in internal systems.
Key Highlights:
1. Manages insurance policy collections and payments, with a focus on customer service.
2. Requires Advanced Excel, Power BI, and interest in Artificial Intelligence.
3. Seeks proactivity, problem analysis, and teamwork.
**Description**
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**The Role**
* Conduct effective collections from insurance policy and endorsement clients.
* Coordinate with insurers to apply payments and process refunds.
* Generate payment references, invoices, and addendums for delivery to clients.
* Advise clients and account executives on matters related to insurance policy and endorsement payments.
* Reconcile insurer account statements with pending payment receipts.
* Apply payments in the internal system.
* Clean up unpaid entries in the system.
* Manage dashboards in Power BI
**Qualifications**
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**Requirements**
* Customer-oriented service attitude.
* Proactivity.
* Analytical ability to solve problems.
* Strong organizational skills and teamwork.
* Process innovation.
* Proficiency in Advanced Excel and Power BI.
* Interest in using Artificial Intelligence.
* Completed Bachelor's degree.
* Intermediate to Advanced English.
* Preferably at least one year of experience in the insurance sector.
Equal Employment Opportunity