Import Coordinator

Description

Job Summary: Grupo Herdez seeks an Import Coordinator to manage the import process for raw materials, packaging, and finished products, ensuring compliance and coordinating with suppliers and customs agents. Key Highlights: 1. Lead the import process management for Grupo Herdez 2. Ensure compliance with performance indicators and customer service standards 3. Coordinate and develop the team to achieve departmental objectives GRUPO HERDEZ We are the food company with the longest history in the country, a leader in the industry and a major player in the ice cream category in Mexico, as well as one of the leaders in the Mexican food segment in the United States. We are currently seeking: IMPORT COORDINATOR (Raw Materials, Packaging, and Finished Products) JOB OBJECTIVE: Coordinate the import process for raw materials, packaging materials, and finished products by managing import requirements with suppliers and customs agents to ensure compliance with Grupo Herdez policies and procedures. JOB RESPONSIBILITIES: • Manage compliance and the import process across all Grupo Herdez companies through service-level agreements defined in contracts related to the import process. • Ensure achievement of import management area performance indicators by monitoring service levels and internal customer support, as well as evaluating the effectiveness of each team member according to departmental objectives. • Establish, ensure, and communicate alignment of the Strategic Sourcing and Supply Directorate’s strategy during its development and implementation, through adherence to policies and procedures. • Coordinate and ensure, in collaboration with the Supply Management Department and user areas, resolution of issues related to invoicing, returns, and shipment tracking. • Coordinate, develop, and manage the team by assigning tasks in accordance with established parameters and objectives for departmental development. REQUIREMENTS: Education: Completed Bachelor’s degree in Business Administration, International Business, or related field 3 years of experience: • In foreign trade. • In product importation. • Identifying risks (logistics, timelines, regulations, delays) and potential issues (extra costs, etc.). Technical Knowledge: • Knowledge of product technical specifications • Supplier management • Knowledge of quality standards • Direct product knowledge • Purchase order / purchase requisition management • Knowledge of procurement process modules • Knowledge of production plans and processes • Intermediate English language proficiency (test required) Technological Knowledge: • Proficiency in computer tools • Experience using procurement platforms (SAP, Aruba, Coupa, etc.) Work Location: Herdez Corporate Office La Marquesa (San Lorenzo Tlaltenango, Miguel Hidalgo, 11210 Mexico City, CDMX) Working Hours: Monday to Thursday: 9:00 AM – 6:30 PM; Friday: 9:00 AM – 3:00 PM We Offer: Base salary of $24,498.00 gross Statutory and above-statutory benefits At Grupo Herdez companies, we maintain a transparent, cost-free recruitment and selection process for all applicants; we never recruit via public email domains. -Requirements- Minimum education: Higher education – Bachelor’s degree 3 years of experience Languages: English Keywords: resident, supervisor, team leader, assistant manager, responsible person, coordinator, manager, captain