Job Summary: This role is for a Customer Service Assistant focused on ensuring the quality and safety of hospital orders, delivering warm service and performing advisory activities. Key Highlights: 1. Commitment to health and wellness as part of Grupo Pisa. 2. Opportunity to impact the future of healthcare. 3. Collaborate in the excellence and dedication of a team. **CUSTOMER SERVICE ASSISTANT** Live your purpose and make a difference with Grupo Pisa. With over 80 years of history, Grupo Pisa is a 100% Mexican company committed to the health and wellness of millions of people, both in Mexico and internationally. Our growth reflects the effort, passion, and dedication of a team focused on excellence. Join us and become part of a company where every day is an opportunity to live “A Life in Service of Life.” Together, we can transform the future of healthcare and leave a positive mark on the world! **Employee Type:** Trust-based employee **Job Objective** Monitor hospital orders, ensuring the quality and safety of compounded preparations while consistently maintaining warm service. **Responsibilities and Activities** * Receive, enter, and validate orders promptly and accurately. * Receive the original medical prescription and ensure it contains complete and correct information. * Verify that the medical indication information matches that recorded in the internal registration system. * Perform customer advisory and service activities at SAFE delivery distribution centers. * Maintain control over medication storage and delivery. **Experience** * Customer service * Inventory control **Knowledge** * NOM-249 **Education:** Technical degree in Chemistry or a Chemical Pharmacist-Biologist\*Desirable: Technical degree in Nursing At Grupo PiSA, we prohibit violence and discrimination, promoting equal opportunity, inclusion, and diversity. Our selection processes are FREE OF CHARGE; please report any irregularity to eticagrupopisa@letica.email Job Type: Full-time Benefits: * Savings fund Workplace: On-site employment