Customer Experience Supervisor

This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer

Full job description Veterinary hospital is seeking: RECEPTIONIST General responsibilities: - Register client and patient (pet) records in the system. - Record the channel through which new clients arrived at the hospital. - Schedule appointments appropriately according to each veterinarian's availability. - Confirm appointments one day prior and record such confirmations in the system. - Prepare daily sales summaries and reports. - Record and process payments for services rendered in the system. - Provide customer service via telephone, electronic means, and in person. Requirements: - Experience: Minimum one year of experience as a receptionist. - Mandatory experience with point-of-sale terminals and cash handling. - Customer service skills and crisis management ability. - Proficiency in Microsoft Office and email management. Job details: WORK LOCATION: CONDESA - Midweek day off - Statutory benefits - Life insurance - Professional and financial growth opportunities - Position type: Full-time, indefinite term Benefits: - Life insurance Education: - Completed high school diploma (preferred) Experience: - Reception: 1 year (preferred) - Billing for services: 1 year (preferred) - Work location: On-site employment

Grace Shi
Talento Mexicano · Hiring Manager