Operations Analyst

Description

Job Summary: The Operations Analyst at DHL, a leading logistics company, will be responsible for customer service, shipment tracking, incident resolution, and data analysis. Key Highlights: 1. Leading company in logistics services 2. Customer service and shipment tracking functions 3. Opportunity for time-based shipment analysis **About DHL** ----------------- Number one company in logistics services. **Job Description** -------------------------- The operations analyst will perform customer service functions, shipment tracking and monitoring, delivery incident resolution, time-based shipment analysis, and data entry. **Requirements** -------------- Bachelor's degree; Basic knowledge of Office software; Flexible working hours; Strong verbal communication skills **Responsibilities** --------------------- On-time shipment handling On-time shipment data entry Customer service Report preparation