Description
Job Summary:
This role involves managing customer collections through calls, visits, and address verifications, maintaining accurate records and adhering to collection standards.
Key Responsibilities:
1. Manages customer collections and verifies addresses.
2. Makes calls and visits to ensure payment.
3. Maintains accurate records and applies collection methods.
We Offer:
* Weekly pay
* Statutory benefits from day one
* Benefits exceeding statutory requirements
* Enhanced statutory benefits (grocery vouchers, savings fund, 21-day bonus, minor expense insurance)
* Training
* Two days off per week
Responsibilities:
* Politely call customers on their due date to ensure payment
* Deliver letters and conduct collection activities with customers
* Accurately record all collection visits and calls
* Follow appropriate collection and/or negotiation standards and methods
* Maintain the vehicle in good and clean condition
* Conduct address verifications in compliance with policies and procedures