Operations Supervisor

Description

Position Summary: Supervise assigned service operations, personnel, customer service, resource control, and administrative management. Key Highlights: 1. Leads team operations and supervision 2. Manages operational resources and customer relationships 3. Develops staff from recruitment through training OPERATIONS SUPERVISOR **Responsibilities** * Ensure proper operation of assigned services * Supervise staff attendance and performance * Provide direct customer service and measure service quality * Control and appropriate use of materials and resources * Maintain machinery and equipment inventory * Execute work plans according to contract requirements * Recruit, hire, and train staff * Maintain staff personnel files * Supervise staff appearance (uniforms, badges, etc.) * Manage operational resources (personnel, materials, and finances) * Prepare payroll drafts * Reconcile attendance records * Track deliverables to support collections * Enter invoices for review Requirements * Completed high school diploma or administrative degree * Minimum 2 years’ experience as an operations supervisor or coordinator * Preferred experience in cleaning or similar services * Valid driver’s license * Proficiency in standard procedures * Flexible working hours * Availability for material delivery Competencies * Working under pressure * Customer service orientation * Timely follow-up * Effective communication * Service-oriented attitude * Proactivity * Responsibility and organization We Offer * Salary: $15,000 MXN net * Statutory benefits * Monday to Saturday Employment Type: Indefinite-term position Salary: $15,000.00 - $17,000.00 MXN per month Work Location: On-site employment