Field Engineer

Description

Job Summary: We are seeking a Field Engineer to diagnose, resolve, install, and maintain ATMs, with a strong customer service orientation and communication skills tailored for non-technical users. Key Highlights: 1. Opportunity for Career Development within the Company 2. Clear and Empathetic Communication with Non-Technical Users 3. 100% Field-Based Work with a Customer Service Focus Due to company expansion, a specialist firm in **ATMs** is seeking a Field Engineer. Responsibilities: \* Diagnosis and Resolution \* On-Site Customer Support \* Installation and Maintenance \* Documentation: Create and maintain detailed records of incidents (tickets) and solutions (manuals). \* Follow-up \* Time Management and Punctuality \* Willingness and ability to perform 100% field-based work. Soft Skills: \* Clear and Empathetic Communication (**with non-technical users**). \* Active Listening and Problem Analysis. \* Time Management \* Sense of Urgency \* Customer Service Orientation We Offer: \* Competitive salary based on experience \* Statutory Benefits \* Superior-level benefits (after probationary period) \* Opportunity for Career Development within the Company Employment Type: Full-time Salary: $11,000.00 \- $13,000.00 per month Benefits: * Complimentary uniforms Willingness to Travel: * 25% (Desirable) Work Location: On-site employment