GROUP SUB-MANAGER

Description

Position Summary: Supervise service and customer attention levels at the office, participating in personalized customer service, to monitor results. Key Responsibilities: 1. Supervise customer service and attention 2. Participate in personalized customer service 3. Monitor results (portfolio, customers, recovery) SUPERVISE THE LEVELS OF ATTENTION AND SERVICE PROVIDED AT THE OFFICE, PARTICIPATING IN PERSONALIZED CUSTOMER SERVICE IN ACCORDANCE WITH THE BRANCH MANAGER'S WORK PLAN, IN ORDER TO MONITOR RESULTS (PORTFOLIO, CUSTOMERS, RECOVERY).