Technical Support

Description

Job Summary: Provide on-site and remote technical support to users, address hardware and software incidents, and configure equipment. Key Highlights: 1. Comprehensive technical support for users 2. Hardware and software incident management 3. Equipment preparation and configuration **Main Responsibilities:** * Provide on-site and remote technical support to users * Address hardware and software incidents * Prepare and configure equipment for new hires * Create email accounts and system access for employees * Track and resolve support tickets * Prepare weekly and monthly reports * Request spare parts or equipment when necessary * Provide technology-related guidance to staff Salary: $11,000.00 - $13,000.00 per month Benefits: * Company parking * Life insurance * Grocery vouchers Work Location: On-site employment