Job Summary: Attend to and manage the logistics of the tasks assigned to work crews, ensuring the proper execution and completion of installations. Key Responsibilities: 1. Support work crews in case of incidents or unforeseen events 2. Monitor contracts and productivity 3. Manage logistics and task assignments **RADIO CONTROLLER** **JOB MISSION** Attend to and manage the logistics of the tasks assigned to work crews so that technicians are aware of the services they must perform during their shift, thereby achieving better execution and completion of installations. **RESPONSIBILITIES** ● Verify through the platform that work crews have tasks loaded into their DIMME. ● Identify the crew’s schedules (CCN) via the platform to prioritize the oldest contracts for attention, then monitor the assigned contracts according to their age. ● Validate through the DIMME that visits completed by crews are properly recorded with photographs and geolocation to ensure attendance at the customer’s address. ● Monitor contracts handled by each crew; if low productivity among crew members is detected, report it to the corresponding supervisor. ● Support crews during incidents, mechanical failures, or unforeseen events during their shift by maintaining a directory of emergency contact numbers—including insurance, mechanics, and external repair companies—to respond promptly to such situations; provide support locating customer addresses by calling clients or reporting to the supervisor when crews exit their geofenced area. **Requirements:** \* Completed high school education \* Basic computer skills and proficiency in Microsoft Office \* Ability to prepare daily reports **We Offer:** * Gross salary: $9,450.00 * Productivity bonus * Employee referral program * Free uniforms * Ongoing training * Benefits exceeding statutory requirements * Grocery vouchers * Savings fund * Free cable television * Internet service discount * Life insurance upon hiring * Social security upon hiring * Savings fund * Salary increases * Growth opportunities * Job stability We seek individuals who wish to grow with us. Your talent deserves to be seen! Join the Mega family Job Type: Full-time Salary: $9,450.00 per month Benefits: * Option for an indefinite-term contract * Life insurance * Free uniforms * Grocery vouchers Work Location: On-site employment