**Grupo Coppel** is a community where human dignity prevails over any other condition, therefore we support inclusion, diversity, and equal opportunities **without distinction based on race, place of origin, religion, beliefs, age, appearance, sexual orientation, gender identity, disability, etc.** Mexican capital business group founded in Culiacán, Sinaloa; in 2025 it will celebrate 84 years improving the lives of millions of Mexicans. It operates in all states of the country, has more than 118,000 employees, and is one of the **top 10 employers in Mexico.** It consists of three business units: Tiendas Coppel, Afore Coppel, and BanCoppel. **Position objective:** Comprehensively manage the financial services offered by Grupo Coppel—BanCoppel, payment centers, and Afore—at a store/branch, ensuring compliance with goals and objectives according to applicable regulations and rules for each business unit. **Main responsibilities:** * Ensure profitability of financial services by determining the financial center's profitability, conducting an analysis of the income statement, developing and implementing a financial strategy, and managing and maintaining an optimal and balanced financial portfolio * Verify and promote high-quality customer service by evaluating the customer satisfaction index for financial services * Manage human resources across the three centers in a standardized manner by monitoring and meeting personnel-related indicators such as full staffing, trained personnel, turnover rate, etc. **Required profile:** * Required education: Professional / Economic-Administrative field * 2 years of experience in banking or branch networks * Customer service experience * Computer skills and proficiency with Office software **Available locations:** * Ixmiquilpan * Progreso Job type: Full-time, Indefinite term Salary: Starting at $17,860.00 per month Benefits: * Educational assistance * Savings fund * Employee discounts * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Work location: On-site