Floor Assistant

Description

Position Summary: Respond promptly to guest requests, identify maintenance issues, clean and organize areas, and comply with safety policies. Key Highlights: 1. Prompt response to guest requests and requests from other departments. 2. Maintenance and cleaning of public areas and guest rooms. 3. Compliance with safety policies and procedures. **Additional Information** **Job Number**26061267 **Job Category**Housekeeping \& Laundry **Location**Almare a Luxury Collection Resort Isla Mujeres Cancun, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico, 77400 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond promptly to guest and interdepartmental requests. Identify and report preventive or maintenance issues in public areas or guest rooms. Place caution signs. Contact other departments directly when urgent repairs are needed. Respond to guest requests and arrange room furniture as required. Remove items found in hallways and transport them to service areas, including waste, room-service food and beverage trays, unread newspapers, soiled linens, and trash placed near housekeeping carts. Clean, maintain, and store cleaning equipment. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Meet quality assurance expectations and standards. Move at speeds required to respond to work situations (e.g., run, walk, jog). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, dragging, and stooping. Navigate narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery surfaces and staircases. Climb up and down ladders. Ascend and descend service stairs and/or ramps. Move, lift, carry, and place objects weighing 55 pounds (24.75 kg) or less unassisted, and over 55 pounds (24.75 kg) with assistance. Ability to push and pull a loaded maintenance cart and other job-related equipment on sloped and uneven surfaces. Stand, sit, kneel, or walk for extended periods or very frequently during a full shift. Perform other reasonable work tasks as requested by supervisors. *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* The Luxury Collection Hotels \& Resorts, with more than 120 hotels in over 35 countries, delivers authentic experiences that evoke lasting, treasured memories. Our more than 100 years of expertise—beginning in 1906 under the Italian brand CIGA (a collection of Europe’s most famous and iconic hotels)—provides a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale: a portal to the destination’s cultural charms and treasures. If you appreciate evocative storytelling, feel passion and interest in this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.