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Job Summary: This position is responsible for greeting and seating guests, ensuring an impeccable dining experience and exceptional service while maintaining cleanliness and adherence to standards. Key Responsibilities: 1. Provide exceptional service experience to guests. 2. Maintain an immaculate and organized dining area. 3. Collaborate as a team to achieve common goals. **Additional Information** **Job Number**26053987 **Job Category**Food and Beverage \& Culinary **Location**The St. Regis Costa Mujeres Resort Cancun, CARRETERA PUERTO JUAREZ\-PUNTA SAM SM 001 MZ 002 LOTE 07, Isla Mujeres Zona Continental, Quintana Roo, Mexico, 77520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine party size. Seat guests at clean, available tables; remove chairs; place clean, updated menus in front of each guest; etc. Guide guests through dining areas and provide assistance when needed. Move and arrange tables, chairs, and flatware; organize seating layouts for groups with special needs. Ensure appropriate flatware is used and that each guest receives a napkin, clean utensils, and any other items included in a standard place setting. Check menus to ensure they are up-to-date, clean, complete, and wrinkle-free. Maintain cleanliness of work areas throughout the day via continuous cleaning procedures. Monitor seat availability, service delivery, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; complete required safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company assets. Greet and acknowledge all guests according to company standards. Communicate clearly and professionally with others; answer phones using proper protocol. Cultivate and maintain positive working relationships with colleagues; support the team in achieving common goals; listen and respond appropriately to concerns raised by fellow employees. Ensure quality expectations and standards are met. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and position objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: No prior related work experience required; previous experience in foodservice environments is preferred. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guests’ needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, as well as exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.
