Job Summary: Responsible for commercial and operational management, including tracking of commercial traffic lights, report control, and interdepartmental coordination to ensure customer compliance. Key Highlights: 1. Manages commercial tracking and sales reporting. 2. Coordinates operations and logistics to ensure deliveries. 3. Manages databases and commercial communications. **RESPONSIBILITIES** **Commercial Traffic Light Management** Update weekly dashboard with traffic lights: **1\. Branch Commercial Tracking** * Daily tracking of: * Pending quotations * Unclosed orders * Unresponsive customers * Pending deliveries * Returns * Post-sales tracking * Prospective customers * Lost sales * Validate that each branch: * Updates information * Responds to customers * Closes tracking items * Maintains commercial control **2\. Report Control** Prepare weekly reports: * Sales by branch * Quotations generated * Quotations closed * Closure percentage * Customers served * Pending customers * Response times * Lost sales * Incidents * Tracking report **3\. Closure Follow-up** * Review daily: * Which quotations were closed * Which sales were finalized * Which customers were lost * Reasons for non-closure * Request evidence and updates from branches. **4\. Operational Coordination** * Follow up with: * Logistics * Production * Sales * Branches To verify: * Deliveries * Availability * Timelines * Customer compliance **5\. Commercial Administration** * Database updates * Commercial file management * WhatsApp and email tracking * Pending item minutes * Commercial calendar Salary: $3,000.00 per week Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
