Reception

Description

Job Summary: We are seeking a reception professional to create an exceptional and personalized experience for each guest at a condohotel in Cancún. Key Highlights: 1. Create an exceptional and personalized experience for each guest 2. Comprehensively manage guest check-in and check-out 3. Provide information about local services and attractions We are a European-plan condohotel located in the Hotel Zone of Cancún city. **Objective:** Create an exceptional and personalized experience for each guest. **Main Responsibilities** · Perform guest check-in and check-out. · Ensure follow-up and fulfillment of guest requests. · Answer telephone calls. · Provide information about hotel services, beach activities, and local attractions. · Assign rooms and manage room change requests. Charge guests for their stay (cash, credit/debit card, and other payment methods). **Required Knowledge:** Advanced English \| Hotel management systems \| Customer service Employment Type: Full-time Salary: Up to $12,000.00 per month Benefits: * Free parking * Dining service * Grocery vouchers Work Location: On-site employment