Description
Position Summary:
We are seeking an Operations Manager to ensure comprehensive and efficient operations, guaranteeing functional facilities, quality services, and high hospitality standards at a sports stadium.
Key Highlights:
1. Lead comprehensive stadium operations and fan experience.
2. Manage multiple operational areas and work teams.
3. Desirable experience in stadiums or entertainment venues.
**POSITION BASED IN MÉRIDA, YUCATÁN.**
We are seeking an **OPERATIONS MANAGER \- SPORTS STADIUM**, who will be responsible for ensuring comprehensive, efficient, and fan-experience-oriented operations, guaranteeing functional facilities, quality services, and high hospitality standards within the stadium.
**Profile:**
**Education:**
* Bachelor’s degree in Business Administration, Civil Engineering, Industrial Engineering, Architecture, Business Management, Tourism, Hospitality, Operations, or related field.
* Specialization or diploma in operations, hospitality, or event management is desirable.
**Experience and Requirements:**
* 3+ years in operational management positions.
* Experience leading multiple operational areas and work teams.
* Experience in stadiums, arenas, entertainment venues, hotels, shopping malls, or large-scale events is desirable.
* Experience managing budgets, vendors, and event operations.
* Availability to work weekends, night shifts, and holidays as required by operations and event schedules.
* Intermediate English
**Technical Knowledge:**
* Operational management.
* Hospitality and customer service.
* Food & beverages.
* Box office operations.
* Maintenance and infrastructure.
* Safety and hygiene.
* Civil protection.
* Budget and KPI management.
* Intermediate/advanced Excel.
* Operational planning and logistics.
Salary: $30,000\.00 \- $40,000\.00 per month
Work Location: On-site employment