CUSTOMER SERVICE ASSISTANT

Description

Job Summary: This role seeks someone who can manage and validate hospital orders, ensuring the quality and safety of compounded preparations with warm, attentive service. Key Highlights: 1. Committed to health and wellness in Mexico and internationally 2. Opportunity to leave a positive mark on the future of healthcare 3. Customer service for SAFE delivery and medication control **CUSTOMER SERVICE ASSISTANT** Live your purpose and make a difference with Grupo Pisa. With over 80 years of history, Grupo Pisa is a 100% Mexican company committed to the health and wellbeing of millions of people, both in Mexico and internationally. Our growth reflects the effort, passion, and dedication of a team focused on excellence. Join us and become part of a company where every day is an opportunity to live "A Life in Service of Life". Together, we can transform the future of healthcare and leave a positive mark on the world! **Job Objective** Follow up on hospital orders, ensuring the quality and safety of compounded preparations while consistently maintaining warm, attentive service. **Responsibilities and Activities** * Receive, enter, and validate orders promptly and accurately. * Receive the original medical prescription and ensure it contains complete and correct information. * Verify that the medical indication information matches what is recorded in the internal registration system. * Perform customer advisory and service activities at SAFE delivery distribution centers. * Maintain control over medication storage and delivery **Experience** * Customer service * Inventory control **Knowledge** * NOM-249 **Education:** Technical Degree in Chemistry or Chemical Pharmacist-Biologist\*Desirable: Technical Degree in Nursing At Grupo PiSA, we prohibit violence and discrimination, promoting equal opportunity, inclusion, and diversity. Our selection processes are FREE OF CHARGE; report any irregularities to lineaeticagrupopisa@letica.email Employment Type: Full-time Benefits: * Savings fund Work Location: On-site employment