Position Summary: We are seeking a dynamic candidate for a boutique fitness studio, focused on customer service, service sales, and creating unique experiences. Key Highlights: 1. Direct customer interaction and teamwork 2. Dynamic environment with a focus on unique experiences 3. Service management, reservations, and operational support Would you like to work in a Boutique Fitness Studio? Do you enjoy direct customer interaction, teamwork, a highly dynamic environment, conducting sales of our services, and delivering unique experiences to clients who exercise with us? RESPONSIBILITIES * **1\. Customer Service: Greet customers upon arrival with a friendly attitude and always offer a smile,** answer questions and provide information about the studio’s services, as well as manage their needs. * 2\. Membership Registration: Register new members, handle enrollments and payments, and update customer information in the database. * 3\. Reservation Management: Assist members in booking classes, appointments with personal trainers, or other services offered by the studio. * 4\. Upload class schedules to the system and platforms. * 5\. Telephone Handling: Answer incoming calls, take messages, and route calls to the appropriate departments. * 6\. Collections, cash handling, and point-of-sale terminals. * 7\. Ensure sufficient change is always available in the cash drawer. * 8\. Activity Coordination: Support the Manager and/or shift supervisor, and carry out any tasks assigned by the Manager necessary for operations. * 9\. Management of cleat shoes for bicycles: organizing, cleaning, and distribution. * 10\. Towel management: distribution, organization, and inventory. * 11\. Assist customers in joining classes, distributing equipment or amenities, helping adjust bicycles and cleat tennis shoes. * 12\. Support coworkers during periods of excessive demand. * 13\. Submit daily sales reports, branch inventories, cash reconciliations, platform reports, and attendance reports. * 14\. Prepare beverages and/or food in the Enórbita area while keeping the area clean and organized. * 15\. Conduct Enórbita inventories. * 16\. Restock missing supplies required for proper Enórbita service delivery. All the above points are illustrative and not exhaustive; therefore, modifications or additions may be made as needed, provided they fall within Casa Onze’s operational scope. Employment Type: Full-time Salary: $9,451.20 per month Benefits: * Option for an indefinite-term contract * Complimentary uniforms Work Location: On-site employment