




**Delivery Driver** We are seeking a **Logistics Customer Service Representative** for our facilities in **Silao**. In this role, you will act as the liaison between the company and the customer, ensuring excellent quality service; provide information about services and resolve inquiries, effectively responding to customer queries during the tooling collection and delivery process; preserve documents and tooling entrusted to you, ensuring customer peace of mind and high satisfaction. **We Offer:** * Life insurance. * Savings fund 5%. * Grocery vouchers 10\.5%. * Enhanced vacation starting from the second year. * Christmas bonus of 30 days. **Your Responsibilities:** * Observe and comply with applicable traffic obligations and/or regulations. * Always carry official documentation required for vehicle operation (valid driver's license, vehicle registration, unit insurance). * Perform preventive vehicle maintenance services at the location assigned by the company. * Provide a high level of professionalism to the customer, maintaining a positive and respectful relationship. * Advise the customer on correctly completing the work request form and address any questions. * Ensure that all necessary requirements for service processing are accurately described in the work request form. * Provide accurate, valid, and complete information. * Follow up on customer inquiries, comments, and upcoming deliveries, always maintaining positive communication. * Observe and comply with applicable provisions and/or guidelines at our customers' facilities during collection or delivery. * Safeguard customer tools during transportation. * Respect our customers' guidelines when visiting their facilities. * Inspect, control, and safeguard documents during collection and delivery (invoices, shipping notes, material release, purchase orders). * Record services via portable terminal (scanner) and SAP system for activities collected during the day. * Inspect and verify that materials provided by the customer meet the specifications outlined in the work request form. * Capture in the system the documentation related to services requested during the day. * Execute the assigned tooling collection and delivery route according to plan without delays. **Your Profile:** * Preferably high school diploma. * 3 years of experience in a similar position. * Knowledge of the assigned area; car driving; van driving; defensive driving skills. * Ability to collaborate; ethics and values; integrity and trust; knowledge of the company; action-oriented. Do you identify with this position and are you looking for a new challenge? Then we are very interested in meeting you—please apply for the vacancy. **\#****join****oerlikon****mexico****\#joinourteam** **About Oerlikon** Oerlikon is a global innovation powerhouse in surface engineering, polymer processing, and additive manufacturing for key industries such as aerospace, automotive, energy, tools, and textiles. We serve as a strategic partner enabling our customers to achieve their goals in optimizing the performance, functionality, and sustainability of their products and manufacturing processes. Our solutions reduce emissions in transportation, maximize tool longevity and performance, increase energy efficiency, and promote intelligent material processing and sustainable polymers. These achievements are the hallmark of our global leadership. At Oerlikon, we embrace diversity. This is reflected in over 11\.800 employees representing more than 93 nationalities and our presence in over 38 countries and 207 locations worldwide. More information about Oerlikon: https://www.oerlikon.com/en/brands


