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Customer Attention and Service
We are a Mexican company with over **30 years of experience in the textile industry**, specializing in **woven embroidered labels**. We are seeking a **CUSTOMER SERVICE EXECUTIVE** **What do you need?** \* Experience: Minimum **3 years in customer service, sales, or after-sales service** \* Education: Bachelor’s degree in Business Administration, Business Management, Marketing, or related field \* Knowledge: Preferably prior work experience in the **textile or graphic arts industry** **What will you do in this position?** \* Provide personalized customer service via phone, email, and WhatsApp. \* Prepare quotations and manage orders accurately. \* Ensure timely follow-up from request to product delivery. \* Resolve inquiries regarding products, prices, and delivery times. \* Support customer retention and growth of the client portfolio. \* Record information in the **CRM** and prepare follow-up reports. **Benefits for you** \* Competitive base salary: $12,000 MXN \+ performance bonuses. \* Job stability and permanent contract. \* Statutory benefits. \* Ongoing training to enhance your skills and support professional growth. **If you’re looking for a stable job where your experience and skills are valued, apply now and join our team!** Job type: Full-time, indefinite term Salary: $12,000.00 per month Benefits: * Company phone * Additional vacation days or paid leave Education: * Completed bachelor’s degree (Desirable) Experience: * Customer service: 3 years (Mandatory) * After-sales service: 3 years (Mandatory) Work location: On-site employment
Vicente García Torres 24 24, Periodista, Miguel Hidalgo, 11220 Ciudad de México, CDMX, Mexico
$MXN 12,000/year
Indeed
Data Analyst
**Description:** ---------------- **Thank you for your interest in Grupo Impulsora!** We are an agricultural trading company with 40 years of market presence, operating throughout the state of Sinaloa. We appreciate your interest in this position; we are a people-oriented company committed to our employees, fostering professional development in a warm and friendly work environment. We offer an attractive value proposition and outstanding projects focused on innovation and development. ***Fertilizer Specialists!*** We are seeking: **Data Analyst** \- Culiacán **Responsibilities:** * Collect, organize, and audit customer data from various sources. * Analyze CRM information to identify patterns, opportunities, and risks. * Perform customer categorization and recategorization processes based on strategic criteria. * Develop customer profiles (buyer personas) to personalize strategies. * Prepare periodic reports on customer portfolio and purchasing behavior. * Collaborate in implementing and monitoring the customer loyalty program. * Generate actionable insights to improve customer management and value proposition. **We offer:** * Monthly base salary according to experience \- Paid biweekly. * Annual bonus. * Working hours: Monday to Friday, 8:30 am to 4:00 pm. * Statutory benefits (Social Security, INFONAVIT, Christmas bonus, vacation time). * Enhanced benefits (30-day Christmas bonus, 15-day vacation, laboratory tests, partnerships, etc.). * Major medical expense insurance. * Work tools and uniforms. * Opportunities for growth and development. **Requirements:** --------------- * Bachelor’s degree in Data Engineering, Marketing, Business Administration, or related field. * 2–3 years of experience in data analysis, customer intelligence, loyalty programs, or business intelligence. * Knowledge of database management, advanced Excel, CRM systems, and analytics tools. * Skills in analysis, communication, innovation, and results orientation.
Calle Constitución 297B, Miguel Alemán, 80200 Culiacán Rosales, Sin., Mexico
$MXN 1/hour
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