




Job Summary: We are seeking a first-level technical support professional to handle incidents, maintain equipment, support internal systems, and collaborate on cloud migration and module development. Key Highlights: 1. First-level technical support and equipment maintenance. 2. Support for cloud migration and development of internal systems. 3. Opportunity to learn and grow in technological infrastructure. **\*Required Knowledge**: * Basic user support * SQL * Python, Java, or JavaScript (at least one) * Basic use of Git and version control * Basic operation of Windows and Linux operating systems * Repair and preventive maintenance of computer equipment **\*Competencies and Skills**: * Eagerness to learn * Responsibility and punctuality * Basic organizational skills * Attention to detail * Teamwork * Ethics and confidentiality in information handling **\*Main Responsibilities**: * Handle and follow up on first-level technical support incidents * Assist with installation, configuration, and basic maintenance of computer equipment and software * Provide operational support for the company's internal systems * Support server and service cloud migration activities (under supervision) * Collaborate in testing, adjustments, and basic development of internal system modules * Assist with basic technological infrastructure tasks and service monitoring * Perform basic database queries and validations * Document incidents, solutions, and IT department procedures * Comply with IT policies, guidelines, and information security requirements Salary: $2,000\.00 per month Work Location: On-site employment


