Control Center Assistant

Description

Job Summary: Control Center Assistant to ensure the efficient and organized operation of the department through proactive management of operational tasks and customer service. Key Highlights: 1. Proactive management of operational tasks and optimization of information flows. 2. Direct support to the Control Center and internal/external customer service. 3. Opportunity for recent graduates with a strategic mindset and commitment. Dimasur is an authorized distributor of the **John Deere** brand, specializing in the commercialization of **construction and agricultural equipment**. With a strong market presence, the company covers **the entire southeastern region of the Mexican Republic**, currently operating **16 strategically located branches** to deliver comprehensive, efficient, and high-quality service to its customers. ***We Are Hiring*** **Position:** Control Center Assistant **Position Objective:** Ensure the efficient and organized operation of the department through proactive management of operational tasks, optimization of information flows, internal/external customer service, and direct support to the Control Center. **Responsibilities:** * Review files according to the Review Format. * Coordinate between dispatch and customers for field studies. * Coordinate contract signings with notaries and customers. * Download amortization tables into the collections report. * Verify and upload files to Anfexi according to the upload format. * Review, print, and organize financial contracts. * Open and organize files according to the checklist. * Enter files into the JDF website. * Forward user requests to sales representatives. * Cross-check and scan documents for upload to Anfexi. * Prepare collections reports every Saturday. * Prepare credit reports every Saturday. * Send daily status updates to the Credit Control Center. * Review and ship signed contracts via courier for payment processing. * Make administrative calls to customers regarding collections. * Populate the promissory note payment form. * Notify JDF of customer promissory note payments. **Requirements:** * Recent graduate, organized, responsible, and proactive. * Preferably 1 year of experience in a similar role. * Bachelor’s degree in Accounting, Finance, or Business Administration. **We Offer:** * Statutory benefits. * Life insurance. * Savings fund. * Work tools. * Ongoing training. If you possess a strategic mindset and are committed to success, this position may be ideal for you. Join our team and contribute to our company’s continued success. We Cultivate VALUE, We Build FUTURE.