Technical Support Analyst Location: San Francisco de Campeche, Full-time schedule Are you passionate about technology and do you enjoy helping people? This is your opportunity to join a professional team in a high-impact government campaign! In our team, we are looking for talent with a service vocation, technical skills, and a desire to grow professionally. If you have experience in technical support via ticketing systems or chat, we want to meet you! What will you do in this role? Provide first-level technical support to users through ticketing systems, chat, and internal platforms. Handle requests and incidents clearly, effectively, and with excellent customer service attitude. Collaborate with a team focused on continuous improvement and quality service. What do you need to apply? Bachelor's or Engineering degree in Computing, Systems, Computer Science, or related field (DEGREE AND PROFESSIONAL LICENSE required). Fluent computer and technological tools skills. Preferably 6 months to 1 year of experience in Call Center on technical support campaigns (via phone, chat, email, or tickets). What do we offer? Base salary Statutory benefits from day one Professional environment and opportunities for development Full-time schedule Join a team that values your talent! If you meet the requirements and are looking for a place where you can grow, learn, and be part of something meaningful, this is your opportunity! Apply now and take the next step in your career. **Interested candidates send CV to WhatsApp 55 1200 2296 Tania Bautista**