FLOOR MANAGER

Description

Position Summary: Casino Royalty is seeking a Floor Manager with leadership skills and experience to supervise gaming activities, coordinate staff, and ensure a safe and enjoyable experience for customers. Key Highlights: 1. Leadership in gaming operations and customer service. 2. Staff coordination and supervision of gaming activities. 3. Maintenance of a safe, orderly, and high-quality environment. Job Offer FLOOR MANAGER Location: Carmen, Campeche Company: CASINO ROYALTY Posted on April 21, 2026 Valid until April 30, 2026 Net Monthly Salary $9,583\.00 Apply Reference Number: 21117685 Description Casino Royalty is seeking a Floor Manager with leadership skills, experience in operations, and a strong focus on customer service. The candidate will be responsible for supervising activities in the gaming area, coordinating staff, ensuring compliance with internal policies, and delivering a safe and enjoyable experience for customers. Requirements * Required education level: High school diploma or vocational training * Experience: 6 months \- 1 year as FLOOR MANAGER * Knowledge(s) and tool(s): + Knowledge of gaming operations and casino regulations. + Ability to make quick and effective decisions. + Clear and assertive communication. + Knowledge of gaming operations and casino regulations. + Ability to make quick and effective decisions. + Clear and assertive communication. + Clear and assertive communication. + Clear and assertive communication. * Language(s): + None + None + None * Skill(s) and competency(ies): + Teamwork + Motivation + Proactivity + Results orientation + Leadership + Commitment + Problem analysis and resolution + Stress tolerance + Problem analysis and resolution + Motivation + Communication + Results orientation + Proactivity + Stress tolerance + Commitment + Proactivity + Critical thinking * Candidate availability: + No travel required Schedule Some days Full-time 08:00 \- 16:00 Schedule clarification: Working days from Monday to Sunday, with one day off per week and rotating shifts Functions and responsibilities * Resolve incidents and handle customer complaints professionally. * Coordinate and direct floor staff (croupiers, waiters, security). * Coordinate and direct floor staff (croupiers, waiters, security). * Ensure compliance with casino policies and procedures. * Coordinate and direct floor staff (croupiers, waiters, security). * Report results and relevant situations to management. * Resolve incidents and handle customer complaints professionally. * Coordinate and direct floor staff (croupiers, waiters, security). * Supervise the proper operation of gaming tables and machines. * Ensure compliance with casino policies and procedures. * Supervise the proper operation of gaming tables and machines. * Maintain a safe, orderly, and high-quality service environment. * Ensure compliance with casino policies and procedures. * Supervise the proper operation of gaming tables and machines. * Resolve incidents and handle customer complaints professionally. * Coordinate and direct floor staff (croupiers, waiters, security). * Resolve incidents and handle customer complaints professionally. * Supervise the proper operation of gaming tables and machines. * Maintain a safe, orderly, and high-quality service environment. * Maintain a safe, orderly, and high-quality service environment. * Supervise the proper operation of gaming tables and machines. * Ensure compliance with casino policies and procedures. The company offers * Statutory benefits * Indefinite-term contract Recruitment process * Interview \- Interview scheduled during working hours * Start date of your recruitment process: April 21, 2026 * Duration of the recruitment process: 1 Week